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At EPAM, we help you put content first, from strategy to technological solutions.
Today’s challenges in content management are no longer about storing or managing information. Customer expectations for the availability, quality, and relevancy of information are at an all time high. Businesses feel the pressure to deliver consistent, well-managed experiences to their customers online, in their call-centers, on-location, and through B2B channels. Further complicating the landscape, a multiplicity of delivery channels can threaten the bottom line by increasing content creation costs, reducing the reuse of content, and increasing the publishing costs.
Turning content management into content strategies for growth
While traditional content management engagements often focus on product selection and migration, we take a more holistic approach that covers the content management workflow from discovery to support. Our content strategy experts inventory, audit and assess existing content, map it to business goals and user needs, and create a detailed strategy that identifies key messages and content types. In addition to establishing these key foundational components, we work collaboratively with clients to envision a realistic roadmap for ongoing content creation and governance.
Content should be able to go everywhere your audience is. To ensure content is accessible from any device, EPAM strives to eliminate the operational inefficiencies and duplicative effort of managing instances of identical content across multiple systems. We can help you to select the right technologies to match your requirements, with the goal of providing you with a solution that is cost-effective, maps to your organizational structure, and allows you to respond quickly to user needs.
Analyzing and developing superior CM solutions requires an understanding of more than just content - it takes deep knowledge of the business processes that surround it. EPAM's professionals bring years of experience in multiple industries, and with a range of organizations - from mid-sized firms to FORTUNE 100 companies. We have successfully created CM solutions for our clients in:
Solving our client's most challenging content problems
To help you capture a higher return on investment and maximize the leverage of your existing systems and solutions, EPAM offers capabilities that cover a broad range of services from evaluation to integration and support:
EPAM Content Management Capability Center
EPAM Content Management Capability Center experts work side-by-side with interactive agencies, 3rd party technology providers, and change management agents to ensure that you capture the maximum ROI during each phase of your Content Management project. We employ the best platforms in the industry to deliver solutions that work for our clients:
Sotheby’s partnered with EPAM to implement a modern web content management system along with a flexible and unified content repository. Adobe Digital Enterprise Platform technology was selected for its comprehensive content management tools and its focus on online marketing and communications.
CMS Integration Process consists of a multitude of overlapping and interdependent work streams. The dependencies can be purely technical, organizational, or a complex combination of both. This white paper features a list of questions to be taken into consideration when integrating a CMS into your environment on each step of the functional flow: Consume, Process, Deliver, and Retain content.
Outsell’s Gilbane Services, a provider of analyst and consulting services dedicated to content strategies, practices, and technologies, together with EPAM as an expert in content management solutions, set forth key issues that influence digital product success when addressing development risks and offer best practices as guidelines for developing a strategic outsourcing relationship.
Content Management System implementation is becoming an increasingly more complex task. As the systems themselves evolve and encompass an increasingly large number of features, the functionality expectations escalate as well. In this white paper we're focusing on how to "survive" in a CMS implementation project by making the best of it.