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EPAM Announces the Release of Provider Credentialing, an Extension of EPAM INSURE™, EPAM's Healthcare Product Suite

Provider credentialing will help Healthcare Insurers with paper reduction, guided work management, reduced costs and improved customer service.

Princeton, NJ — November 11, 2004 — EPAM Systems, a leading provider of business and technology solutions for the healthcare industry, announces Provider Credentialing, an extension of EPAM's robust Healthcare Product Suite. This product extension provides healthcare insurers with an integrated end-to-end solution for their credentialing needs and includes: a provider portal, inbound call management, document routing management and integrated data capture with validation. Provider Credentialing drives its core functionality through a strong workflow engine that will automate basic tasks and will provide guided work management, automatically routing work items and documents to business users. This product will be introduced at the BlueCross BlueShield Association's eBusiness Summit, to be held at the Westin Innisbrook in Palm Harbor, Florida from December 1 - 3. The product will be released in the first quarter of 2005.

David Scott, Cofounder and Senior Vice President of EPAM, says, "We are thrilled to be offering this product extension. Provider Credentialing will greatly assist healthcare companies by driving efficiencies, lowering costs, and improving customer service. Additionally, this product will provide flexibility to EPAM customers, offering them the option of either a fully developed and supported product or the option of a customized solution. For customers using a different product, EPAM will offer a competitive upgrade path."

EPAM INSURE™ is an integrated family of healthcare products comprised of a broker portal, self-service portal and an individual sales CRM. The provider portal is a key feature of EPAM INSURE™ and Provider Credentialing. This portal gives providers the ability to complete documents online, check the status of applications, and communicate with healthcare companies electronically. This improves provider satisfaction by reducing paperwork and by reducing the time it takes to complete an application.

"EPAM has outstanding experience developing software solutions for the healthcare industry. They combine strong functional healthcare knowledge with an expertise in building great software products. We are very excited about this latest product offering", says Mitch Work, President of The Work Group, Inc., a healthcare technology consulting company located in Evanston, Illinois.

About EPAM Systems

EPAM is a leading provider of industry specific software products, software development outsourcing services, e-business, enterprise relationship management and content management solutions. EPAM delivers low-cost, high-quality software solutions globally using an onshore/offshore development model. Headquartered in Princeton, NJ, EPAM has development centers in Budapest, Moscow, and Minsk.

EPAM's customer base includes such companies as Empire BlueCross BlueShield, Colgate-Palmolive, Halliburton, Verizon Communications, Samsung America, CareFirst BlueCross BlueShield, Bally of Switzerland and others. In the technology world, EPAM develops software for such firms as SAP, Microsoft, Bea Systems, Sun, Hyperion, ServiceWare, Click4Care and others. More information about the company can be found at

About The Work Group

The Work Group, Inc. is a healthcare consulting company specializing in strategic marketing, sales and public relations services for healthcare providers and suppliers.

For more information about The Work Group, please call (847) 733-1369.

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