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EPAM Helps Siberia Airlines Launch the First Online Ticketing Portal in Russia

EPAM's solutions power the new, Siberia Airlines' new online sales ticket office and redesigned corporate site

Princeton, NJ — June 8, 2005 — EPAM Systems continues support for Siberia Airlines' next generation online sales channel and redesigned corporate website. Experienced in travel software development, Eastern Europe’s EPAM Travel Solutions Division has developed and launched Siberia Airlines’ new corporate site (, which offers  the airline’s passengers the first in Russia online search, reservation and booking system.

Designed to communicate Siberia Airlines' personality, the new site offers a full range of services including search, e-booking and payment capabilities, as well as support for online offers and operational information. By combining these services into its multi-language site, Siberia Airlines is able to provide its customers with a unique service offering and to reconfirm its leadership in the Russian Air Transportation industry.

The new site, developed by a partnership between two leaders in the field, EPAM Systems and SITA Inc, is the first of its kind in the Russian aviation market that supports a full service storefront.

The introduction of an online booking system on has significantly simplified the purchasing process for Siberia Airlines' passengers. "With a credit and/or debit card and Internet access, a passenger can now quickly and easily purchase a ticket anywhere in the world, 24 hours a day, 7 days a week by providing only the necessary information over a secure connection, without the need for intermediaries. No travel agency can deliver this type of convenience and cost savings. Once booked online, tickets may be picked up at the airport counter", says Denis Midor, Director of Information Systems.

The website is operated with the help of EPAM Content Management System (more on EPAM's web content management offer), which powers some of the leading travel portals and storefronts (including and and allows for easily managed destination and product content, as well as a platform for managing marketing campaigns and news.

"For the first time ever, the corporate website of a Russian airline is designed to provide functionality, as opposed to just information. An online ticket sales channel is a major component of the selling strategies of the world's leading airlines. It creates economies for the airline as well as savings for passengers. As Russia continues to enhance its Internet services and payment infrastructure, this type of sales channel will see a growing demand and will become the leading source for ticket purchases", says Sergei Lavrentiev, Director of Corporate and Internet Sales for Siberia Airlines.

"We are excited to be part of the solution-set for the new Russia is an emerging market in travel technology, and we are proud to support Siberia Airlines in its quest to be the first in the online space", said Elaina Shekhter, Vice President of Business Solutions for EPAM. "We look forward to helping Siberia Airlines to enable an entire suite of online services to better serve its passengers and to maintain the leadership position in Russian Aviation".

About Siberia

Siberia Airlines offers its passengers a developed network of flights to all major destinations in Russia and CIS. Siberia Airlines conducts regular service to Europe and South-East Asia, and is an appointed carrier to 20 countries of the world.

Siberia Airlines is an IATA (International Air Transport Association) member. The company regularly expands the geography of its international flights. "Siberia" is actively working on interline agreements with other carriers. Currently such agreements have been signed with around 60 companies including Lufthansa, British Airways, Korean Air, Air China and Qantas Airways. Siberia Airlines ranks among the Top 50 carriers in terms of volume of traffic on domestic lines and among the Top 100 in terms of production figures.

In February 2004, Siberia Airlines received the prestigious Air Transport "Market Leadership" award. This award followed the 2003 Flight International Aerospace Award for "Corporate Strategy", which Siberia Airlines received as the first Russian company ever to do so.

About EPAM Systems

EPAM Systems is a leading provider of software development outsourcing services. In January 2005 EPAM was named No.1 of "Top 5 to Watch in Central and Eastern Europe" and No.3 of "Top 10 Specialty Application Development Leaders" on the Offshore 100 by neoIT and CMP's Managing Offshore. Established in 1993 in Princeton, New Jersey, EPAM Systems has technology development centers in Moscow, Russia, Minsk, Belarus, and Budapest, Hungary. EPAM solves complex business and technology problems using a delivery model that combines onsite presence (in US and EU) with Eastern European offshore and nearshore services.

EPAM's customer base includes Reuters, Samsung America, Colgate-Palmolive, Empire and CareFirst BlueCross BlueShield, London Stock Exchange, Halliburton, and British Telecom among others. In the technology world, EPAM provides services to firms such as SAP, Hyperion, BEA Systems, Microsoft, and others.

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