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Systems/Application Support Engineer

  • Minsk, Belarus
  • hot
Job #: 16509
Currently we are looking for a Systems/Application Support Engineer for Minsk office to make the team even stronger.

ABOUT THE CUSTOMER


Our client is an ISV customer from Silicon Valley, with true “startup” spirit within the team, and Google-like approach to work. They provide the same services as Dropbox does, but with much more enhanced security, seamless and automatic access to documents, files, and shared folders and many other great features Dropbox does not have. For example, it’s file distribution to a mobile workforce, real-time document back-up and continuous availability, and secure large files sending and FTP replacement.

Responsibilities

  • Prepare and perform application configuration changes (including all components)
  • Application component installation, configuration, upgrade and tuning including monitoring and performance metrics definition (components like Apigee, Redis, Memcache, IRM)
  • Analyze hardware requirements of new and existing application components, propose and implement infrastructure changes and improvements
  • Day-to-day application components maintenance tasks including log analyze, incident troubleshooting and resolution
  • Work with DevOps team to keep Prod configuration in sync with other environments
  • Automate manual repeatable workarounds
  • Participate into new service components onboarding
  • Communicate with vendors of used software products and tools
  • Production issues troubleshooting and resolution, root cause analysis

Requirements

  • Systems administrator background
  • Solid hands-on experience with various server operating systems (both MS Windows and Linux families) and standard software commonly used on both platforms
  • Basic experience as an Application Engineer (.NET, Scala and/or Java)
  • Basic knowledge of T-SQL (primary focus – select queries)
  • Experience with monitoring systems (like Zabbix, NewRelic)
  • Scripting language (PowerShell and/or Bash/Python)
  • Basic network/bare metal server’s diagnostic knowledge
  • Solid knowledge of cloud and bare metal server’s infrastructure
  • Knowledge of the following products and tools: Redis, Memcache, HA proxy, IIS, MS SQL (installation & configuration)
  • Experience with log analysis tools (Splunk, Kibana)
  • Experience with CCM concepts and tools (SaltStack is preferable)

Nice to have

  • Knowledge of the following products and tools: Apigee, EMC IRM

We offer

  • Innovative solutions delivery to the world’s digital changes
  • Experience exchange with colleagues all around the world
  • Opportunities for self-realization
  • Friendly team and enjoyable working environment
  • Engineering, corporate and social events
  • Social package: professional & soft skills trainings, medical & family care programs, sports
  • Free English classes
  • Flexible working schedule
Learn more about EPAM in Belarus

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

Background investigations are required for all new hires as a condition of employment, after the job offer is made. Employment will not begin until EPAM Systems receives and approves the results of the background check.

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