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Support Engineer

  • Minsk, Belarus
  • hot
Job #: 42540
Currently we are looking for a Support Engineer for our Minsk office to make the team even stronger.


As a member of the Cloud Support team, you will be at the forefront of Cloud technologies for interacting with a full range of Private and Hybrid clouds (AWS/Azure/GCP). You will be surrounded by the people who are wicked smart, passionate about cloud computing, and who believe that a first-class support is crucial for the EPAM success.


  • Maintain and provide support to the core EPAM Cloud services & infrastructure (6000+ VMs)
  • Troubleshoot AWS/Azure/GCP at the first level
  • Perform basic support functions such as ticketing systems, root cause analysis, and task prioritization
  • Automate routine tasks and build effective tools for their internal use
  • Monitor EPAM Mission Critical systems and services


  • Applicants must meet at least one of the following education and experience requirements:
    • 1+ year of experience in administration (complex distributed systems support is a plus)
    • Ability and readiness to work in shifts. (24/7 support implies 12-hour night/day shifts 2 by 2)
    • Responsible, self-disciplined, and motivated
    • Clear written and verbal communication skills with active listening
    • Team player
    • English writing/speaking A2+ and higher
    • Basic IT knowledge in analysis & troubleshooting of networks/applications
    • Maintenance and support experience, Windows/Linux administration
    • Understanding of distributed computing environments
    • Knowledge of Virtualization & Cloud platforms
    • Scripting experience, preferably with a diversity of languages (at least two of: Bash, PS, Python, Ruby)
    • Advanced work ethic and a positive attitude

We offer

  • Innovative solutions delivery to the world’s digital changes
  • Experience exchange with colleagues all around the world
  • Opportunities for self-realization
  • Friendly team and enjoyable working environment
  • Engineering, corporate and social events
  • Social package: professional & soft skills trainings, medical & family care programs, sports
  • Free English classes
  • Flexible working schedule
Learn more about EPAM in Belarus

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

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