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Principal Experience Consultant

  • Philadelphia, PA, USA
  • hot
Job #: 45425
Named as one of Fortunes’ 100 Fastest Growing Companies for 2019, EPAM is committed to providing our global team of 30,100+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.


You are curious, persistent, logical and clever. You enjoy living by the code of your craft and developing mind-blowing solutions for complex problems. You are a true techie at heart. If this sounds like you, this could be the perfect opportunity to join EPAM as a Principal Experience Consultant.

The focus of this role will be driving value for strategic accounts by bringing innovative products to market taking an integrated consulting approach across Business, Product, Experience, and Technology. This role will be responsible for consulting and overseeing all product strategy, experience design, requirements and execution for large-scale digital initiatives while engaging directly with C-level clients.


What You’ll Do

  • Digital Product Strategy/Ownership:
    • Analyze and leverage market research, customer research, digital analytics, and emerging technology to guide product strategy and requirements
    • Set the product vision, define business, user, technical, and brand objectives, create business strategies to successfully achieve client business goals
    • Create and manage digital product / transformation roadmaps
  • Design Thinking SME:
    • Be a thought-leader, evangelize and drive collaborative, user-centered approaches to defining and solving problems
    • Drive innovation in design, interaction, and functionality, creating meaningful experiences that delight and inspire; Iterate to improve the customer experience at every touch-point of the customer journey
  • Client Partner:
    • Establish and cultivate effective relationships with clients at senior levels as well as external and internal partners/stakeholders taking a consultative approach to maximize growth within an account/client portfolio
  • Program Orchestration:
    • Shape and direct delivery approaches in partnership with Project Managers
    • Manage the relationship & strategic vision with key stakeholders and internal partners
    • Collaborate with the various internal groups to set, engage and champion customer and business objectives across the organization
    • Lead and direct multi-disciplinary teams
  • Value Creation:
    • Deliver on EPAM’s growth and performance objectives (direct and influenced revenue, profitability, billable utilization, innovation KPI’s, client satisfaction, etc.)

What You Have

  • 10+ years of experience in a related role, leading multi-disciplinary digital/product teams
  • Experience in the field of Product Management, UX, and Digital Strategy in relevant industry verticals (Financial Services, Retail Commerce, Healthcare/Life Sciences etc.)
  • Ability to analyze, present and communicate information in a manner that allows informed decision-making
  • Ability to build and maintain productive internal and external relationships and demonstrate strong listening, oral, and written communication skills
  • Experience leading global cross-functional teams
  • Ability to work independently in a fast-paced, changeable environment
  • Ability to make the transition from strategic thinking (conceptual and planning) to execution in order to achieve objectives and outcomes
  • Ability to drive and support new business initiatives

What We Offer

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

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