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Director, Delivery Management Raleigh, NC, USA

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Director, Delivery Management Description

Job #: 51666
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

Description


You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Director, Delivery Management. Scroll down to learn more about the position’s responsibilities and requirements.
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What You’ll Do

  • Responsible for handling end-to-end Business Unit Level delivery and all project related delivery matters
  • Starting up accounts
  • Working on "Smart staffing" and building the RIGHT teams from the start
  • Establishing Governance processes, setting up Delivery to be on track and monitoring progress
  • Work on long term delivery location strategy with offshore e.g. building centers for solution Delivery, Working with country heads, staffing, Global Mobility, Talent Acquisition, etc
  • Long term career development for other Delivery Managers
  • Take a proactive part in suggesting technologies, tools and approaches
  • Responsible for setting up the project from the ground up, as well as advocating for the best engineering practices and tools for effective use
  • Contributes to the presales activities including estimations, architecture reviews, and documentation
  • Contribute best practices & processes as well as delivery management knowledge base to the company
  • Responsible for staffing/resourcing for successful project delivery, proactively supervising technical delivery teams both onshore and offshore
  • Drives engagements of the average size of 50-100+ FTEs in total
  • Governing the delivery across stakeholders, handling complicated engineering issues, making sure the design, code and overall solution is of top-notch quality. Is completely responsible for the overall customer experience in terms of delivery
  • Responsible for developing and executing the succession plan of the projects on their account
  • Takes a proactive role in contributing to the best delivery management practices and processes within the company
  • Participates in mentoring and talent development programs for delivery leads and managers
  • Building client relationships
  • Managing Delivery Escalations
  • Able to travel

What You Have

  • Experience acting as a Delivery Manager or Solution Architect on complex technical projects
  • Domain knowledge of Educational Learning and Educational Content business is nice to have
  • Experience with various CMS, eCommerce and Learning Management systems is a plus (EdTech, Open edX, SuccessFactors)
  • 10+ years of experience in software delivery
  • 5+ years in positions of Delivery/Team Lead, Solution/Enterprise Architect, or Delivery/Project/Program Manager
  • Experience delivering web applications using Java/JavaScript technologies
  • Experience in governing project delivery across the board of all stakeholders and proven track record in handling complicated engineering issues, assuring quality and timely delivery
  • Strong, proven experience in software engineering with ability to design and deliver sustainable solutions
  • Experience in the design and implementation of continuous integration, delivery, and deployment setups
  • Strong communication skills, and proven ability to handle conflicts and taking on responsibility
  • Experience and up-to-date knowledge of design and implementation of end-to-end solutions (including OOP, SOA, mobile, cloud-first approach and responsive applications)
  • Experience with outcome based setups, delivering on hard commitments and fixed timelines
  • Agile/Scrum experience is a must
  • Professional services experience is preferred

What We Offer

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

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