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Lead Experience Designer Hong Kong, Hong Kong SAR

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Lead Experience Designer Description

Job #: 53420
Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.


We are looking for a motivated Lead Experience Designer in Hong Kong to make the team even stronger.

EPAM CONTINUUM partners with the world’s leading companies to imagine, design and engineer customer experiences & technology that transform businesses. As a senior practitioner within EPAM’s Digital Strategy & Experience Design team, the Lead Experience Designer plays a key role in helping to shape and define the design solutions that we bring to our clients. He or she also takes responsibility for mentoring of more junior design professionals and contributing to design best practices. The right candidate is collaborative, experienced, professional, and highly motivated to constantly up their design game, and that of the team that they work with. This individual will be joining a large but tight-knit team: big egos and spotlight seekers need not apply!

Role Purpose:
This role demands deep level of understanding of design process right from upfront understanding of research, leveraging those insights to design user centric solutions and all the way through implementation level design to make it real. The lead designer brings his/her expertise, applies best practices and thought leadership and executive communication skills to create better alignment in their shared vision of what their design solution is meant to achieve.

We Value

Value the individuals – We encourage and motivate people to grow. We perceive our people as a source of our success;
Strive for excellence – We strive for the highest standards of excellence and continuously learn. We take pride in our engineering and accomplishments;
Act as a team – We treat one another with respect and encourage the best ideas to come from anywhere within the organization. We value our diversity;
Focus on Customers – We build long term customer relationships, as we strive to always understand our customers' business and needs;
Act with integrity – We operate legally, honestly and ethically. We take responsibility for our actions.


  • Lead Experience Designer effectively aligns the voice of users and business to the design process. He/ She is an advocate of user-led approach to shape purpose and success of the design solution with that of business objectives and technology
  • Provides leadership to the design team in an agile delivery model. Owns overall design direction and is accountable for all the design deliverables. Brings expertise and capabilities covering end to end user experience design spectrum from user journeys, information architecture, interaction design to detailed design. Works in iterative approach and uses low to high fidelity prototypes to communicate design concepts at various stages of project lifecycle


  • 8-11 years of relevant experience
  • Solid understanding of the design process, and how it fits in to an experience design approach that includes content & digital strategy, user experience and front-end development
  • Innovative and contemporary design approach with a strong portfolio that reflects a depth and breadth of experience
  • Unique design voice and the ability to help more junior designers find and express theirs in a project
  • A systems-thinker with strong grasp of information architecture principles, categorization schemes, content/page hierarchy, taxonomy or similar
  • A tendency leaning toward interactive prototyping over heaps of interaction design documentation
  • Works with project leadership to plan approach, overall timelines, resourcing of designers, and deliverables for projects
  • Strong time management skills, able lead design projects and people to success
  • Experience owning and taking accountability for the design from concept to implementation
  • Natural collaborator who seeks opportunities to include members of other teams
  • Strong communication & presentation skills that extend from internal team to client-facing
  • A great storyteller that has ability to articulate and sell creative concepts rooted in sound design rationale
  • Proactive, empathetic and inclusive
  • Naturally solution-oriented and able to quickly adapt and offer ideas as project needs change
  • Mindset of a project manager with an understanding of the SDLC process and agile, a plus
  • Being data literate and with past experience applying data to improve their design, a plus
  • Past experience contributing to pitch decks and other pre-sales documents, a plus
  • In addition to English, having Mandarin and/or Cantonese fluency, a strong plus
  • Experience in designing banking and financial services solutions, a strong plus

We offer

  • Friendly team and enjoyable working environment
  • Work-life balance and flexible schedule
  • Online training library, mentoring, career development and potential partial grant of certification
  • Unlimited access to LinkedIn learning solutions
  • Referral bonuses
  • Compensation for sick leave and paid time off
  • Opportunities for self-realization

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

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