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Head of Platform Engineering Doha, Qatar

Head of Platform Engineering Description

Job #: 57532
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


The Head of Platform Engineering is responsible for the end-to-end health of the shared Cloud infrastructure and platform built to power Digital products and services. Working collaboratively with technology teams, the Head of Platform Engineering will help to drive operations and automation to accelerate product delivery and ensure consistent and stable services. They will ensure that the technologies employed across environments including security and DevOps are effectively operated through a mixture of in-house and third party teams and services. They will provide a resilient, secure, and highly available platform for our products and services to run on and ensure that the overall strategy for platform delivery is defined, approved, and implemented.

Responsibilities

  • Strategic:
    • To establish, deliver, and refine a platform engineering roadmap to ensure that all platforms and products remain current, deliver value to product engineering teams, and supports the needs of internal stakeholders in terms of scalability, resilience, security, capacity, and operational maintenance
    • Define a technology roadmap that includes deliverables focused on the continued improvement of the supported solutions and empowering a DevOps culture through the use of automated platform capabilities underpinning customer-focused product engineering and development
    • Anticipate product features by tracking dependent product strategies and roadmaps, eliciting stakeholder input, monitoring industry advancements, and collecting business needs
    • Inform the development of the overall solutions architecture, ensuring that our underlying platforms are designed and engineered to facilitate and empower innovative product development and promoting automation, reuse, and consistency across the technology estate
    • Develop and build a well-documented and centralised API estate, promoting reuse, and supporting API versioning and end-to-end lifecycle management
    • Oversee the design and build of platform services with appropriate levels of security, ensuring that they are secure by design. Respond swiftly to new and emerging security threats and vulnerabilities
    • Define and implement policies to manage the platforms securely, including identity and access management, patching, and disaster recovery
  • Operational:
    • Create tools and automated workflow capabilities to enable our software engineers to test and promote code across the different environments and into production with maximum velocity
    • In collaboration with Product Engineering, and colleagues in Service Management and Operations, work to reduce or eliminate manual or repetitive tasks, improving the end-to-end health and performance of the underlying platforms
    • To ensure that the infrastructure is developed in a manner that supports delivery of services to multiple platforms with appropriate levels of resilience and performance
    • To ensure that the business has a common, consistent, and flexible platform that continuously delivers the tools, interfaces, and components that drive our products and services
  • Management & Leadership:
    • Participate in and play a critical role in the technology leadership team, helping to drive company strategy at business scale
    • To keep abreast of technical developments of operational importance to the company, identify best practice technologies to the business, participate in developing or setting standards and to assist with improving the standard of technical delivery and competencies within the technical teams
    • Line manage a team of DevOps engineers and Cloud technical architects to deliver the platform technical roadmap, creating a set of key measures to assure quality and control of engineering capability and performance. Create a line of sight to corporate aims and objectives, ensuring that staff are clear on their purpose and deliverables
    • Build morale and motivation to bring out the best in your people, enabling them to do the best work of their lives, while building and retaining critical skills and potential
  • Personal Development:
    • Ensure that any personal data obtained and processed is treated in accordance with data protection principles followed by the Group, as well as applicable Group policies and Procedures on data protection and information security
    • Consult the Group’s Data Protection Officer (DPO) office prior to making decisions on the processing, storage, retention and deletion of professional data with regards to responding to Subject Access Requests (SARs), conducting Data Protection Impact Assessment (DPIAs) and identifying any personal data breach, if there is no policy or procedure that provides adequate guidance
  • Operational Safety:
    • Responsible to ensure that employees at all levels understand work health and safety requirements and expectations through provision of relevant QR Group induction, information, instruction, training and supervision
    • Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operation to assure employee safety, security, legislative compliance and delivery of high-quality service with a responsible environmental attitude
    • Ensure that all managers and supervisors understand work health and safety requirements and expectations to the extent that they can pass on relevant information, identify training needs and provide appropriate supervision in their workplace
    • Take a direct and personal interest in reported injuries, incidents, near misses and hazards to ensure that appropriate reporting, investigation, and response is being achieved
  • Environmental Competencies:
    • Contribute towards the Environmental Objectives and targets and the implementation and maintenance of the Environmental Management System
    • Apply environmental knowledge and principles in your role, and incorporate this into business processes and decision making, to drive efficiencies and reduce environmental and operational risks

Requirements

  • Relevant College or University qualification to min Bachelor's level
  • Minimum 10 years relevant experience
  • Expert in cloud computing platforms (Microsoft Azure highly preferred)
  • Broad experience in building CI/CD pipelines through the use of common stack (Jenkins, etc)
  • Experience with managing and configuring logging and monitoring systems
  • Experience with container run times such as Kubernetes highly desirable
  • Experience with board cloud, monitoring, infra as code tech desirable
  • Job Specific Skills:
    • Cloud architecture
    • Infrastructure as code style provisioning
    • Build of CI/CD pipelines for service-based architectures
    • Very good command of English
    • Demonstrated success in building an environment which fosters and rewards collaboration, accountability, and trust
    • Excellent communication and relationship building skills across every level of the organization

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

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