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Systems Engineer Ho Chi Minh, Vietnam

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Systems Engineer Description

Job #: 57631

DESCRIPTION


We are looking for a motivated DevOps Engineer for a flourishing Smart Home/IoT project to join our Ho Chi Minh City office.

EPAM Systems, Inc. (EPAM) is a global product development, digital platform engineering, and digital and product design agency headquartered in the US. EPAM has been named 5 times in Forbes’ 25 Fastest Growing Public Tech Companies. Vietnam is the most recent location in which EPAM has established an office. This is your opportunity to join an organization in start-up mode that plans to (at least) double in size every 2-3 years. We are looking for excellent employees that want to see a similar growth in their careers.

We Value


Value the individuals – We encourage and motivate people to grow. We perceive our people as a source of our success;
Strive for excellence – We strive for the highest standards of excellence and continuously learn. We take pride in our engineering and accomplishments;
Act as a team – We treat one another with respect and encourage the best ideas to come from anywhere within the organization. We value our diversity;
Focus on Customers – We build long term customer relationships, as we strive to always understand our customers' business and needs;
Act with integrity – We operate legally, honestly and ethically. We take responsibility for our actions.

Responsibilities

  • Design and develop automated processes to maintain, upgrade, test, monitor CI/CD DevOps pipeline for the tool chain (GitLab, Jenkins, TFS, Artifactory, Scanning tools, ALM, uDeploy)
  • Provide operations engineering for the DevOps tool chain
  • Prepare and perform application configuration changes (including all components)
  • Application component installation, configuration, upgrade and tuning including monitoring and performance metrics definition (components like Apigee, Redis, Memcache, IRM)
  • Develop best in class solutions into PaaS platform to enhance/ build up platform functions’ availability, extensibility, scalability, compatibility, etc
  • Leverage breakthrough IT technologies to build applications, i.e. leverage public cloud like Azure, AWS and platform solutions like Terraform, Ansible, Jenkins, Kubenetes, ELKG
  • Work with DevOps Architects to design test environments and production environment for CI/CD tools
  • Continually review and evolve existing platform architecture to adopt leading IT methodologies i.e.: micro-service, container, continues delivery/deployment, ITIL
  • Day-to-day application components maintenance tasks including log analyze, incident troubleshooting and resolution
  • Automate manual repeatable workarounds
  • Ticket triage; receipt, validation, recording and first-line severity confirmation, prioritization
  • Troubleshoot, reproduce and debug a wide range of technical issues, respond to product related questions and help to resolve concerns of the users

Requirements

  • Minimum Bachelor's degree in Computer Science, Software Engineering, or related disciplines
  • At least 2 years working in a similar position or in the application technical support team
  • Active learner who is passionate about technology and keeps up to date with technology changes
  • Solid experience in at least one cloud provider e.g. AWS, GCP, Azure
  • Solid hands-on experience with various server operating systems (both MS Windows and Linux families) and standard software commonly used on both platforms
  • Good fundamentals in Disaster recovery strategy, Performance Optimization, Cluster solution operation, Application Performance Management (Monitoring)
  • Experience with Service Desk / Ticketing software. Expected to be able to follow a defined ITIL/ITSM processes
  • Understanding of containerization e.g. Docker/ Kubernetes
  • Experience with CD/CI tools such as Jenkins, Cloud CI/CD pipelines
  • Proficient in scripting
  • Experience with bug / development tracking systems
  • Ability to operate and contribute to a knowledge base
  • Sufficient technical knowledge to review tickets; solid experience in troubleshooting, investigating root cause etc. across a range of systems and technologies
  • Customer service mindset and very good at communicating with the support team and end-users

Nice to have

  • Ability to communicate in written or verbal Japanese will be a big advantage, but not required
  • Technical knowledge in Cloud, Java, JavaScript, Android, iOS
  • Good in Scripting/Automation (PowerShell and/or Bash/Python)
  • Proven experience with configuration management tools, i.e. Chef, Puppet, Ansible, OpsWorks etc
  • Practical knowledge in virtualization and Linux containers, i.e., KVM, Docker, etc
  • Experience using building tools such as Maven, Gradle
  • Experience with repository managers (Nexus, Maven or NPM, etc), code quality tools like SonarQube
  • Experience with monitoring systems (like Zabbix, NewRelic)
  • Experience with data storage solutions such as PostgreSQL, MySQL, Cassandra, MongoDB, Riak and message brokers (Kafka, RabbitMQ)
  • Experience with log analysis tools (Splunk, Kibana)

We offer

  • Unique opportunity to work for challenging projects in a multinational team
  • An extremely international working approach; expect to work with clients, trainers, managers from locations all over in Asia, Europe and the US
  • No typical day: you will have the opportunity to be involved in tech talks, training, prototyping, design as well as software development
  • Competitive compensation depending on experience and skills
  • 10 days paid sick leave
  • 19 days paid vacation
  • 13th month salary as standard
  • Regular assessments and salary reviews
  • Free English classes and unlimited self-service trainings
  • Unlimited access to LinkedIn learning solutions
  • Friendly team and creative atmosphere
  • Flexible working schedule
  • Corporate and social events

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

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