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Delivery Manager – Retail and Consumer Practice (m/f/d) Dusseldorf, Germany

Delivery Manager – Retail and Consumer Practice (m/f/d) Description

Job #: 61282
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

DESCRIPTION



Do you want to join a team of globally renowned and award-wining Designers and Technologists, who are passionate about what they do and how they do it? Do you want to play a key role building strong business / technology relationships, taking a ‘hands on’ approach to define a culture of continuous improvement, while being accountable for the overall project delivery, client satisfaction and the management of expectations?

What You Have

  • You value an international, multi-cultural environment
  • You have the hunger to build something new and extraordinary
  • You have a can-do attitude with desire to deliver to our customers most suitable solutions
  • You are looking to provide your capabilities to establish a structure for sustainable, yet high performance delivery in the collaboration of customers and EPAM stakeholders
  • You feel comfortable in a startup-like environment backed by a fast-growing global company
  • Although you bring along broad experience, you still have the drive to learn new things as customers and projects need it
  • •Willingness to travel up to 60%-80% of working time to work onsite with customers
  • You value teamwork and partnership over individual performance ambitions and contract negotiation
  • You value delivery of solutions more than bureaucratic documentation and assignments
  • You consider continuous improvement as your natural mindset
  • German native speaking capabilities required as well as fluent English as a second language

Responsibilities

  • Identify new growth opportunities based on market knowledge, personal network and technology trends in top-tier and mid-tier customer segment
  • Participate in and drive RFP process with customer prospects together with colleagues from business development, account management and solution architecture
  • Drive and coordinate solution design as well as demos and proof of concepts
  • Coordinate effort estimation and contract negotiations process for new deal proposals
  • Management of multiple customer projects in close collaboration with EPAM onsite and nearshore resources taking care of quality, timeline and budget with hands-on delivery engagement
  • Day-to-day collaboration with the customer. Management of potentially difficult stakeholders
  • Capacity planning and staffing together with EPAM support functions
  • You are responsible for risk management and mitigation actions

Requirements

  • Experience in retail domain
  • Experience in introduction and rollout of eCommerce solutions
  • Experience with eCommerce tools like Spryker
  • Steering a client from both process and technical sides with a leaning toward solution optimisation
  • Broad technical skillset with a strong focus on modern web technologies and architectures
  • Understanding of common retail business models, especially in the eCommerce space
  • Hands-on experience with any major eCommerce tools (SAP Commerce Cloud, Magento, commercetools, etc.) is a big plus
  • Consultative and proactive mindset and appearance
  • Strong communication skills including experience in presentation for and management of senior stakeholders
  • Hands-on technical experience in programming or systems engineering that enables you to participate, lead and contribute value in technical discussions
  • Experience in participation and leading of competitive RFP/RFQ scenarios – evaluating, presenting solution options and deal closure
  • Possible startup experience as technology entrepreneur, regardless of past success or if you are still looking to proof your believes
  • Fluent German language is must

We offer

  • Competitive compensation depending on experience and skills
  • Regular performance assessments
  • Opportunities for personal and professional growth
  • Unlimited access to LinkedIn learning solutions
  • Friendly and enjoyable working team
  • Relocation package support
  • Regular corporate and social events
  • 30 days holiday per annum

A day in the life

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JAN MAZUREK 
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DANIELLA KOROSSY
Project Manager
Budapest, Hungary

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