Skip navigation EPAM

Application Support Specialist Armenia or Remote

  • hot

Application Support Specialist Description

Job #: 74449
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a driven and innovative Application Support Specialist to join our growing team and help generate solutions to address and meet various requirements and needs.

The application leverages micro-services architectural patterns and is deployed to AKS. External protection is provided by using Application Gateway and Azure SQL Server used as a storage tier.

What You’ll Do

  • Application and System Monitoring, troubleshooting, issues, bugs fixes, etc
  • Mobile Client Application troubleshooting (iOS, Android)
  • Participate in calls/chat with customers, troubleshoot online being on call with the real users
  • Comprehensive hands-on in the list of technologies above
  • Ability to work with App Insights and Log Analytics
  • Develop new and modify existing queries and alerts in Azure Monitor
  • Write SQL queries
  • Setup / Monitor alert notifications
  • Document RCA

What You Have

  • Application Insights
  • Azure Application Gateway
  • Azure Log Analytics
  • Azure Monitor
  • HTTP
  • ITIL
  • Mobile OS
  • Proxy Servers
  • SQL
  • ServiceNow
  • Support.Infrastructure
  • Support.Users
  • Nginx

Nice to have

  • Azure DevOps
  • Confluence
  • Jira
  • Kubernetes

We offer

  • Innovative solutions delivery to the world’s digital changes
  • Experience exchange with colleagues all around the world
  • Opportunities for self-realization
  • Friendly team and enjoyable working environment
  • Engineering, corporate and social events
  • Social package: professional & soft skills trainings, medical & family care programs, sports
  • Free English classes
  • Flexible working schedule

A day in the life

Account Manager
Toronto, Canada

Delivery Manager
Kyiv, Ukraine

Senior Business Analyst
Gdansk, Poland

Project Manager
Budapest, Hungary

Hello. How Can We Help You?

Get in touch with us. We'd love to hear from you.

Our Offices