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Application Support Specialist Armenia or Remote

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Application Support Specialist Description

Job #: 74449
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a driven and innovative Application Support Specialist to join our growing team and help generate solutions to address and meet various requirements and needs.

The application leverages micro-services architectural patterns and is deployed to AKS. External protection is provided by using Application Gateway and Azure SQL Server used as a storage tier.
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What You’ll Do

  • Application and System Monitoring, troubleshooting, issues, bugs fixes, etc
  • Mobile Client Application troubleshooting (iOS, Android)
  • Participate in calls/chat with customers, troubleshoot online being on call with the real users
  • Comprehensive hands-on in the list of technologies above
  • Ability to work with App Insights and Log Analytics
  • Develop new and modify existing queries and alerts in Azure Monitor
  • Write SQL queries
  • Setup / Monitor alert notifications
  • Document RCA

What You Have

  • Application Insights
  • Azure Application Gateway
  • Azure Log Analytics
  • Azure Monitor
  • HTTP
  • HTTPS
  • ITIL
  • Mobile OS
  • Proxy Servers
  • SQL
  • ServiceNow
  • Support.Infrastructure
  • Support.Users
  • Nginx

Nice to have

  • Azure DevOps
  • Confluence
  • Jira
  • Kubernetes

We offer

  • Innovative solutions delivery to the world’s digital changes
  • Experience exchange with colleagues all around the world
  • Opportunities for self-realization
  • Friendly team and enjoyable working environment
  • Engineering, corporate and social events
  • Social package: professional & soft skills trainings, medical & family care programs, sports
  • Free English classes
  • Flexible working schedule

A day in the life

SALMAN TALAT
Account Manager
Toronto, Canada

IRYNA KOVALENKO
Delivery Manager
Kyiv, Ukraine

JAN MAZUREK 
Senior Business Analyst
Gdansk, Poland

DANIELLA KOROSSY
Project Manager
Budapest, Hungary

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