Senior Business Analyst – Mulesoft Hong Kong, Hong Kong SAR
Senior Business Analyst – Mulesoft Description
Job #: 86212
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are looking for a Senior Business Analyst – Mulesoft to join our team.
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DESCRIPTION
We are looking for a Senior Business Analyst – Mulesoft to join our team.
#REF_HK_TG
What You’ll Do
- Business Analysis Approach planning, including Business Analysis Information Management, Stakeholder Engagement & Communication (artifacts templates, document structure, process flow, etc.)
- Collaboration with stakeholders (i.e. business representatives, SMEs, Development and QA teams, etc.)
- Translation of business needs into requirements (Functional, Non-functional, Transition)
- Requirements elicitation using different techniques, i.e., participating or facilitating workshops, stakeholder interviews, solution review meetings, etc
- Create and maintain high-quality business analysis artifacts and requirement documentation, i.e., specifications, requirement documents, User stories including Acceptance Criteria, Wireframes, etc
- Ensure requirements are captured, scopes are controlled, and expectations are met
- Establish and maintain professional and consultative relationships with customers
- Maintain expertise and knowledge of the business domain, technologies, and solutions
- Participate and support sales activities
What You Have
- Experience of 4+ years as a Business Analyst
- Proficient in SQL, Marketing Cloud Server-Side JavaScript (SSJS), and MuleSoft Integration experience
- AMP script and HTML knowledge
- Commercial IT experience is a plus (understanding of Sales, Marketing, Market Access functions, etc.)
- Experience building integration solutions with multiple toolsets or middleware solutions, with a preference for open-source and cloud solutions
- Experience in working in an agile product delivery mode (SAFe experience is nice to have)
- Attention to detail, customer-oriented approach, effective listening, anticipating customer offers, and sharing customer's concerns
- 3+ years of experience with REST and SOAP API is a plus
- Good to have Salesforce Marketing cloud certification (Admin and/or Email Specialist)
- Good to have a Marketing cloud developer and MuleSoft certification
- Good to have experience in troubleshooting, problem-solving, maintaining, and supporting SFMC
- Excellent verbal, written & communication skills in English
- Native or Fluent Japanese (N1 JPTL) communication
We offer
- Innovative solutions delivery to the world’s digital changes
- Opportunities for self-realization
- Work-life balance and flexible schedule
- Friendly team and enjoyable working environment
- Online training library, mentoring, career development and potential partial grant of certification
- Unlimited access to LinkedIn learning solutions
- Referral bonuses
- Compensation for sick leave and paid time off
