January 9, 2017
According to Forrester, nearshore service providers are proving to be a vital asset to firms whose digital customer service initiatives require partners with technical competence, engineering skills, and true understanding of experience design. The report highlights that significant nearshore and onshore presence allows for true Agile processes and the ability to move quickly and flexibly as teams are culturally compatible and operate within the same time zones.
“Nearshore vendors — which do well on technology complexity, platform engineering, and experience design — acquire a special importance to support firms’ digital ambitions.”
If building a digital platform is one of your top priorities for 2017, download this report to help assess the role that nearshore providers can play in your digital transformation initiatives.