As the biggest community of children's hospital caregivers and professional staff dedicated to children's health, the Children’s Hospital Association (CHA) wanted to increase advocacy efforts and establish itself as the "go-to" resource for policy issues, quality initiatives and research and data trends influencing children's health care.

CHA approached EPAM to develop a website and digital strategy to empower its members, legislative decision makers, allied and partner organizations and the general public. To further organize relevant information, CHA tasked EPAM with creating a personalized Member Center that would aggregate all content and information based on what the user participated in and his/her role within the hospital.

EPAM, with help from its digital strategy and experience design practice, Empathy Lab®, created a seamless website that consolidates and reorganizes the content, programs and services of the previous disparate platforms into a unified and cohesive experience. The new CHA website uses Telligent, a modern and user-friendly collaboration tool that replaces legacy systems like Sharepoint, Higher Logic, Lyris, and iMIS. To allow peer collaboration and content sharing, Telligent integrates seamlessly with the Sitecore® Experience Platform™ (XP).

Download the case study for the full story on how EPAM and Empathy Lab® helped CHA create a single platform that supports improvements in quality outcomes, research initiatives, cost reduction, and delivery system coordination to benefit all children across the U.S. through enhanced information sharing and content organization.