Future Worlds: Travel Distribution and the Customer Experience in 2025

Welcome to the Digital Activation Decade, where several macro-trends are now ingrained in daily life and could significantly alter the travel landscape by 2025. As travelers utilize travel technology more in the consideration, transaction and planning process of the travel experience, new paradigms in the 8-Step Travel Journey emerge every day.

By 2025, all interactions with travelers will be almost exclusively digital in nature. However, the future state of the travel and hospitality industry remains uncertain. This white paper reveals:

 

In this paper, the first in a series on the future of travel technology, learn more about digital strategies to successfully navigate these potential developments. Download the Future Worlds: Travel Distribution and the Customer Experience in 2025 white paper now.