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HFS Top 10 Travel, Hospitality, and Logistics Service Providers 2018

Analyst Report
  • Travel & Hospitality

Like most sectors, digital disruption greatly impacts the Travel, Hospitality and Logistics (THL) industry, and businesses are trying to navigate these waves of technology change. Consumers today expect an intuitive, personalized, omnichannel digital experience throughout each touchpoint of the travel journey from researching destinations to booking transportation and accommodations. With these evolving consumer expectations and the emergence of next-gen technology platforms, THL companies need to rely on service providers to modernize legacy technology, focus on innovation and withstand disruption.

In October 2018, HFS Research released its report, Top 10 Travel, Hospitality and Logistics Service Providers, which examines the services landscape for leading providers that support and enable the digital transformation of THL companies. The report analyzes the capabilities of 21 service providers across the THL value chain and ranks them across three primary categories and seven subcategories, including the ability to execute, innovation capability and voice of the customer.

EPAM ranked #10 in this report and was recognized as a “nimble player with engineering excellence at its core.” The report highlights EPAM’s 15+ years of experience working with leading THL companies to deliver industry-specific solutions, including our recent work in:

  • Developing Hotel.com’s mobile app, winner of the 2018 MediaPost Appy Award in the Travel & Tourism Category;
  • Collaborating with HERE Technologies to create and deliver innovative asset tracking solutions for the transportation, logistics, distribution and fleet management industries;
  • Designing a new digital wayfinding system to guide customers through the airport with Southwest Airlines, which was recognized with the 2018 Service Design Award in the “Best in Private Sector” category; and
  • Partnering with WorkFusion for the provision of smart automation solutions to travel and other industry clients.

If you are interested in learning more about the current services landscape in the THL industry and want to find the right partner for your business, download this complimentary report. 

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      F: +36-62-550-655

  • Ireland

    • Dublin

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      The Sweepstakes,
      Ballsbridge, Dublin 4,
      D04 C7H2
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  • Poland

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    • Katowice

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    • Krakow

      Opolska Str. 114
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    • Warsaw

      ul. Grzybowska 62
      Browary Warszawskie, building J, 9th floor
      00-844 Warszawa
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    • Wroclaw

      Ul. Piotra Skargi 1,
      Budynek A,
      50-082 Wrocław
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  • Spain

    • Malaga

      Av. Imperio Argentina, 19-21,
      2º Planta,
      29004 Málaga,
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  • Sweden

    • Göteborg

      Lilla Nygatan 2,
      411-09 Göteborg
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      P: +46-85-250-06-98
    • Stockholm

      Kungsgatan 50,
      111 35, Stockholm
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  • Switzerland

    • Glattpark

      Boulevard Lilienthal 2,
      8152 Glattpark (Opfikon)
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      P: +41-43-500-21-49

  • Ukraine

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      17A Volodymyra Monomaha Street,
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    • Kharkiv

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    • Kyiv: Registered office

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      03150 Kyiv
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    • Kyiv: Visitors office

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  • United Kingdom

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    • Manchester

      Tower 12,
      18-22 Bridge Street,
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  • Australia

    • Sydney

      Level 19, 68 Pitt Street,
      Sydney, NSW, 2000,
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  • China

    • Guangzhou

      Unit B01, 23/F,
      Yuexiuxinduhui Building,
      No. 236, 6th Zhongshan Road,
      Yuexiu District, Guangzhou,
      China 510180

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      • 广州

      中国广州市越秀区
      中山六路236号
      越秀新都会大厦中座 23楼 B01室
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    • Shanghai

      Room B509, 5th Floor,
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    • Shenzhen

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      9th Gaoxin South Road, 
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      • 深圳

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    • Suzhou

      Building 12, Creative Industrial Park,
      328 Xinghu Street,
      Suzhou Industrial Park,
      Suzhou, China 215123

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      • 苏州

      中国江苏省苏州市
      苏州工业园区星湖街328号
      创意产业园内12号楼
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  • Hong Kong

    • Hong Kong

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      17F, Central
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      P: +852-5808-6018

  • India

    • Bangalore

      Smartworks,  
      Global Technology Park,
      Block C, Outer Ring Rd,
      Adarsh Palm Retreat, Bellandur,
      Bengaluru, Karnataka 560103
      India

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    • Hyderabad

      10, 11 & 12th Floors,
      Salarpuria Sattva Knowledge City,
      Plot No. 2, Phase - 1,
      Survey No. 83/1,
      Raidurgam Village,
      Serilingampally Mandal,
      Hyderabad, Telangana - 500081
      India

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      P: +91-40-47979900
    • Pune

      SmartWork Business Center Pvt Ltd,
      Suite 8, Level 1,
      West Wing, Nyati Unitree,
      Samrat Ashok Road,
      Yerwada, Pune - 411006,
      Maharashtra
      India

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      P: +91-20-4913-6025

  • Japan

    • Tokyo

      Floor 1-10-11
      Shibadaimon Centre Building 10th
      Shibadaimon Minato-ku
      Tokyo 105-0012
      Japan

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      P: +81-03-6880-9198
      F: +81-03-6880-9201

  • Singapore

    • Singapore

      5 Shenton Way
      UIC Building, #10-01,
      Singapore (068808)

      Map
      P: +65-6911-6888

  • United Arab Emirates

    • Dubai

      EPAM Systems FZ-LLC Dubai Branch
      2307 Arenco Tower, Dubai Media City
      PO Box 501929 Dubai
      United Arab Emirates

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      P: +971-4-568-3569

  • Armenia

    • Yerevan

      15 Khorenatsi Street,
      Elite Plaza Business Center,
      0010 Yerevan
      Armenia

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      P: +374-10-60-00-65

  • Belarus

    • Brest

      6A Masherov Avenue,
      224030 Brest
      Belarus

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      P: +375-162-52-5268
      F: +375-162-50-9888
    • Gomel

      80 Rechitsky Avenue,
      246012 Gomel
      Belarus

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      P: +375-17-389-0100, ext. 54079
      F: +375-232-70-50-31
    • Grodno

      87B Gorkogo Street,
      230005 Grodno
      Belarus

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      P: +375-17-389-0100, ext. 69011
    • Minsk

      1/1 Academician Kuprevich Street,
      Suite 110,
      220141 Minsk
      Belarus

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      P: +375-17-389-0100
      F: +375-17-268-6699
    • Mogilev

      19 Cosmonaut Street,
      Suite 510,
      212009 Mogilev
      Belarus

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      P: +375-17-389-0100, ext. 1001
    • Vitebsk

      11-a Stroitelei Avenue,
      Suite 311,
      210032 Vitebsk
      Belarus

      Map
      P: +375-17-389-0100, ext. 54433

  • Kazakhstan

    • Astana

      8 Auezova Street,
      Office B,
      010000 Astana
      Kazakhstan

      Map
      P: +7-7172-475-970
      F: +7-7172-688-774
    • Karaganda

      58/3 Ermekova Street,
      100009 Karaganda
      Kazakhstan

      Map
      P: +7-7212-93-01-01 +7-7212-93-01-00

  • Russia

    • Moscow

      9th Radialnaya Street,
      Building 2,
      115404 Moscow
      Russia

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      P: +7-495-730-6362
      F: +7-495-730-6361
    • Izhevsk

      150 V. Sivkova Street,
      426000 Izhevsk
      Russia

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      P: +7-3412-27-13-37
    • Nizhny Novgorod

      30 Poltavskaya Street
      603089 Nizhny Novgorod
      Russia

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    • Ryazan

      16 Gogolya Street,
      390035 Ryazan
      Russia

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      P: +7-4912-55-99-10
    • Saint Petersburg

      22/2 Zastavskaya Street,
      MegaPark,
      196084 Saint Petersburg
      Russia

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      P: +7-812-611-1094
      F: +7-812-611-1094
    • Samara

      21 Michurina Street,
      443110 Samara
      Russia

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      P: +7-846-200-0970
    • Saratov

      37 Tankistov Street,
      410019 Saratov
      Russia

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      P: +7-8452-692-981
    • Sergiev Posad

      7 Akademika Silina Street,
      141313 Sergiev Posad
      Russia

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      P: +7-496-547-11-39
      F: +7-496-547-11-39
    • Togliatti

      31E Yubileynaya Street,
      445037 Togliatti
      Russia

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      P: +7-495-730-6360, ext. 47650
    • Tver

      8 Kolodkina Street,
      170002 Tver
      Russia

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      P: +7-4822-630-070 +7-4822-630-071 +7-4822-630-072
      F: +7-4822-630-073