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HFS Top 10 Travel, Hospitality, and Logistics Service Providers 2018

Analyst Report
  • Travel & Hospitality

Like most sectors, digital disruption greatly impacts the Travel, Hospitality and Logistics (THL) industry, and businesses are trying to navigate these waves of technology change. Consumers today expect an intuitive, personalized, omnichannel digital experience throughout each touchpoint of the travel journey from researching destinations to booking transportation and accommodations. With these evolving consumer expectations and the emergence of next-gen technology platforms, THL companies need to rely on service providers to modernize legacy technology, focus on innovation and withstand disruption.

In October 2018, HFS Research released its report, Top 10 Travel, Hospitality and Logistics Service Providers, which examines the services landscape for leading providers that support and enable the digital transformation of THL companies. The report analyzes the capabilities of 21 service providers across the THL value chain and ranks them across three primary categories and seven subcategories, including the ability to execute, innovation capability and voice of the customer.

EPAM ranked #10 in this report and was recognized as a “nimble player with engineering excellence at its core.” The report highlights EPAM’s 15+ years of experience working with leading THL companies to deliver industry-specific solutions, including our recent work in:

  • Developing Hotel.com’s mobile app, winner of the 2018 MediaPost Appy Award in the Travel & Tourism Category;
  • Collaborating with HERE Technologies to create and deliver innovative asset tracking solutions for the transportation, logistics, distribution and fleet management industries;
  • Designing a new digital wayfinding system to guide customers through the airport with Southwest Airlines, which was recognized with the 2018 Service Design Award in the “Best in Private Sector” category; and
  • Partnering with WorkFusion for the provision of smart automation solutions to travel and other industry clients.

If you are interested in learning more about the current services landscape in the THL industry and want to find the right partner for your business, download this complimentary report. 

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  • Canada

    • Ottawa

      343 Preston Street,
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    • Toronto

      5 Park Home Avenue,
      Suite 400,
      ON M2N 6L4, North York,
      Toronto
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      F: +1-416-595-1551

  • Mexico

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      Periférico Sur #8110,
      Col. El Mante
      45609 Tlaquepaque, Jalisco
      Mexico

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      P: +52-33-462-400-98

  • United States

    • Newtown, PA

      41 University Drive,
      Suite 202,
      Newtown, PA 18940
      USA

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      P: +1-267-759-9000
      F: +1-267-759-8989
    • Bellevue, WA

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      Suite 310
      Bellevue, WA 98004
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    • Boston, MA

      21 Drydock Avenue,
      Suite 410 W,
      Boston, MA 02210
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      101 East 8th Ave,
      Suite 201,
      Conshohocken, PA 19428
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      P: +1-484-382-1300
    • Los Angeles, CA

      11601 Wilshire Blvd,
      Suite 350,
      Los Angeles, CA 90025
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    • Mountain View, CA

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      Building B,
      Suite 221,
      Mountain View, CA 94043
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    • New York, NY

      24 West 25th Street,
      5th Floor,
      New York, NY 10010
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      F: +1-267-759-8989
    • Philadelphia, PA

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    • San Francisco, CA

      222 Kearny Street,
      Suite 308,
      San Francisco, CA 94108
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      Suite 400,
      McLean, VA 22102
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  • Austria

    • Vienna

      Nottendorfer Gasse 11,
      1030 Wien
      Austria 

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  • Bulgaria

    • Sofia

      69 Bulgaria Blvd.,
      Infinity Tower,
      1404 Sofia
      Bulgaria

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      P: +359-700-20-273

  • Czech Republic

    • Prague

      City Tower building,
      Hvezdova 2b,
      Prague 4
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      P: +420 22 888 28 23

  • Germany

    • Frankfurt am Main

      Franklinstrasse 56, 
      60486 Frankfurt am Main,
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      P: +49-69-31019090

  • Hungary

    • Budapest

      Corvin Offices I.
      Futó street 47-53,
      Budapest, H-1082
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      P: +36-1-327-7400
    • Debrecen

      Bethlen Street 3-9,
      Debrecen, 4026
      Hungary

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      P: +36-52-999-485 / 45050
    • Szeged

      Felső Tisza-Part 25,
      Szeged, 6723
      Hungary

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      P: +36-62-808-013
      F: +36-62-550-655

  • Ireland

    • Dublin

      Alexandra House,
      The Sweepstakes,
      Ballsbridge, Dublin 4,
      D04 C7H2
      Ireland

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      P: +353-(0)-1-631-9280

  • Netherlands

    • Delft

      Delftechpark 37j
      2628 XJ Delft
      Netherlands

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      P: +31 20 241 6134
    • Schiphol

      The Base B
      Evert van de Beekstraat 104
      1118CN Schiphol
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      P: +31 20 241 6134

  • Poland

    • Gdańsk

      Al. Grunwaldzka 472E
      80-309 Gdańsk
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    • Katowice

      Chorzowska Str. 148
      40-101 Katowice
      Poland

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      P: +48-12-222-02-02
    • Krakow

      Opolska Str. 114
      31-323 Kraków
      Poland

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      P: +48-12-222-02-02
    • Warsaw

      Al. Jana Pawła II 23,
      Atrium International,
      00-854 Warszawa
      Poland

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    • Wroclaw

      Ul. Piotra Skargi 1,
      Budynek A,
      50-082 Wrocław
      Poland

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  • Spain

    • Malaga

      Avenida Imperio Argentina num. 19-21,
      2º Planta, Oficina 2E,
      29004, Malaga
      España

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  • Sweden

    • Göteborg

      Lilla Nygatan 2,
      411-09 Göteborg
      Sweden

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      P: +46-85-250-06-98
    • Stockholm

      Kungsgatan 50,
      111 35, Stockholm
      Sweden

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      P: +46-85-250-06-98

  • Switzerland

    • Glattpark

      Boulevard Lilienthal 2,
      8152 Glattpark (Opfikon)
      Switzerland

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      P: +41-43-500-21-49

  • Ukraine

    • Dnipro

      17A Volodymyra Monomaha Street,
      49000 Dnipro
      Ukraine

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      P: +380-56-790-5651
    • Kharkiv

      33G 23 Serpnya Street,
      61072 Kharkiv
      Ukraine

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      P: +380-57-728-06-22
    • Kyiv: Registered office

      28 Fizkultury Street,
      03150 Kyiv
      Ukraine

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      P: +380-44-390-5457
      F: +380-44-390-0861
    • Kyiv: Visitors office

      14B Kudryashova Street,
      03150 Kyiv
      Ukraine

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      P: +380-44-390-5457
    • Lviv

      45 O.Stepanivny Street,
      79018 Lviv
      Ukraine

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      P: +380-32-242-4642
      F: +380-44-390-5458
    • Vinnytsia

      51 Ovodova Street,
      21000 Vinnytsia
      Ukraine

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      P: +380-432-551-294 +380-432-551-275
      F: +380-432-551-293

  • United Kingdom

    • London

      114 Middlesex Street,
      London, E1 7HY
      United Kingdom

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      P: +44-203-514-0027
    • Manchester

      Tower 12,
      18-22 Bridge Street,
      Manchester, M3 3BZ
      United Kingdom

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      P: +44-203-514-0027

  • Australia

    • Sydney

      31 Highgate Cct
      Kellyville NSW 2155

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      P: +61-28-310-82-72

  • China

    • Guangzhou

      Unit B01, 23/F,
      Yuexiuxinduhui Building,
      No. 236, 6th Zhongshan Road,
      Yuexiu District, Guangzhou,
      China 510180

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      • 广州

      中国广州市越秀区
      中山六路236号
      越秀新都会大厦中座 23楼 B01室
      邮编510180

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    • Shanghai

      Room B509, 5th Floor,
      48 Weihai Road,
      Huangpu District, Shanghai,
      China 200000

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      P: +86-21-53080606
      • 上海

      上海市黄浦区
      威海路48号
      5楼B509室
      邮编200000

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      P: +86-21-53080606
    • Shenzhen

      3/F, Block 5, Vision Shenzhen Business Park,
      9th Gaoxin South Road, 
      Shenzhen Hi-tech Industrial Park,
      Nanshan District, Shenzhen,
      Guangdong, China 518057

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      P: +86-755-36899008
      • 深圳

      中国广东省深圳市
      南山区高新南九道
      威新软件园5号楼3楼
      邮编518057

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      P: +86-755-36899008
    • Suzhou

      Building 12, Creative Industrial Park,
      328 Xinghu Street,
      Suzhou Industrial Park,
      Suzhou, China 215123

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      • 苏州

      中国江苏省苏州市
      苏州工业园区星湖街328号
      创意产业园内12号楼
      邮编215123

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  • Hong Kong

    • Hong Kong

      198 Wellington Street,
      17F, Central
      Hong Kong

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      P: +852-5808-6018

  • India

    • Hyderabad

      10, 11 & 12th Floors,
      Salarpuria Sattva Knowledge City,
      Plot No. 2, Phase - 1,
      Survey No. 83/1,
      Raidurgam Village,
      Serilingampally Mandal,
      Hyderabad, Telangana - 500081
      India

      Map
      P: +91-40-47979900
    • Pune

      SmartWork Business Center Pvt Ltd,
      Suite 8, Level 1,
      West Wing, Nyati Unitree,
      Samrat Ashok Road,
      Yerwada, Pune - 411006,
      Maharashtra
      India

      Map
      P: +91-20-4913-6025

  • Japan

    • Tokyo

      Floor 1-10-11
      Shibadaimon Centre Building 10th
      Shibadaimon Minato-ku
      Tokyo 105-0012
      Japan

      Map
      P: +81-03-6880-9198
      F: +81-03-6880-9201

  • Singapore

    • Singapore

      5 Shenton Way
      UIC Building, #10-01,
      Singapore (068808)

      Map
      P: +65-6911-6888

  • United Arab Emirates

    • Dubai

      EPAM Systems FZ-LLC
      Dubai Branch,
      Building 16, Office 241,
      Dubai Internet City,
      PO Box 501929, Dubai
      United Arab Emirates

      Map
      P: +971-4-568-3569

  • Armenia

    • Yerevan

      15 Khorenatsi Street,
      Elite Plaza Business Center,
      0010 Yerevan
      Armenia

      Map
      P: +374-10-60-00-65

  • Belarus

    • Brest

      6A Masherov Avenue,
      224030 Brest
      Belarus

      Map
      P: +375-162-52-5268
      F: +375-162-50-9888
    • Gomel

      80 Rechitsky Avenue,
      246012 Gomel
      Belarus

      Map
      P: +375-17-389-0100, ext. 54079
      F: +375-232-70-50-31
    • Grodno

      87B Gorkogo Street,
      230005 Grodno
      Belarus

      Map
      P: +375-17-389-0100, ext. 69011
    • Minsk

      1/1 Academician Kuprevich Street,
      Suite 110,
      220141 Minsk
      Belarus

      Map
      P: +375-17-389-0100
      F: +375-17-268-6699
    • Mogilev

      19 Cosmonaut Street,
      Suite 510,
      212009 Mogilev
      Belarus

      Map
      P: +375-17-389-0100, ext. 1001
    • Vitebsk

      11-a Stroitelei Avenue,
      Suite 311,
      210032 Vitebsk
      Belarus

      Map
      P: +375-17-389-0100, ext. 54433

  • Kazakhstan

    • Astana

      8 Auezova Street,
      Office B,
      010000 Astana
      Kazakhstan

      Map
      P: +7-7172-475-970
      F: +7-7172-688-774
    • Karaganda

      58/3 Ermekova Street,
      100009 Karaganda
      Kazakhstan

      Map
      P: +7-7212-93-01-01 +7-7212-93-01-00

  • Russia

    • Moscow

      9th Radialnaya Street,
      Building 2,
      115404 Moscow
      Russia

      Map
      P: +7-495-730-6362
      F: +7-495-730-6361
    • Izhevsk

      150 V. Sivkova Street,
      426000 Izhevsk
      Russia

      Map
      P: +7-3412-27-13-37
    • Nizhny Novgorod

      30 Poltavskaya Street
      603089 Nizhny Novgorod
      Russia

      Map
    • Ryazan

      16 Gogolya Street,
      390035 Ryazan
      Russia

      Map
      P: +7-4912-55-99-10
    • Saint Petersburg

      22/2 Zastavskaya Street,
      MegaPark,
      196084 Saint Petersburg
      Russia

      Map
      P: +7-812-611-1094
      F: +7-812-611-1094
    • Samara

      21 Michurina Street,
      443110 Samara
      Russia

      Map
      P: +7-846-200-0970
    • Saratov

      37 Tankistov Street,
      410019 Saratov
      Russia

      Map
      P: +7-8452-692-981
    • Sergiev Posad

      7 Akademika Silina Street,
      141313 Sergiev Posad
      Russia

      Map
      P: +7-496-547-11-39
      F: +7-496-547-11-39
    • Togliatti

      31E Yubileynaya Street,
      445037 Togliatti
      Russia

      Map
      P: +7-495-730-6360, ext. 47650
    • Tver

      8 Kolodkina Street,
      170002 Tver
      Russia

      Map
      P: +7-4822-630-070 +7-4822-630-071 +7-4822-630-072
      F: +7-4822-630-073