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How to Engage with Services Firms on Digital Platform Projects
According to “The Forrester Wave™: Digital Platform Engineering Services, Q2 2016” report, businesses must build client- and partner-facing software platforms to enhance the way they engage with customers. To keep up with the ever-changing digital landscape, service firms are coming to market with digital platform engineering services (DPES).
Named the leader in DPES in the report, EPAM has long been familiar with the evolution in the industry-focus from product development services. EPAM utilizes design thinking in engagements that consistently transform their customers’ businesses.
Through more than 48 interviews, the report revealed trends in DPES, including:
- Customers that were engaged with their DPES partner within the context of a strategic relationship vs. a staff augmentation relationship saw more innovative, revenue-generating and business-shifting platforms.
- Customers that gave DPES firms ownership of larger pieces of the project life cycle yielded the most strategic digital platforms.