1 https://www.lonelyplanet.com/news/2016/10/14/travellers-holiday-inspiration-social-media/
2 https://think.storage.googleapis.com/docs/micro-moments-reshaping-travel-customer-journey-b.pdf
5 https://www.nytimes.com/2017/06/12/business/apps-soothe-the-packing-averse-traveler.html
6 http://customercommunications.com/digital-experiences-drive-customer-expectations/
7 http://www.cmo.com/adobe-digital-insights/articles/2017/4/25/ar-vr-wearables-travel-industry-trends-adi.html#gs.P2TQzmg
8 http://www.cmo.com/adobe-digital-insights/articles/2017/4/25/ar-vr-wearables-travel-industry-trends-adi.html#gs.P2TQzmg
9 https://www.aviva.co.uk/media-centre/story/17781/sun-sea-and-selfies-has-social-media-killed-the-ho
10 http://www.trustyou.com/press/study-reveals-travelers-prefer-summarized-review-content-full-text-reviews
11 https://www.forbes.com/sites/steveolenski/2016/06/27/the-danger-of-incentivizing-customer-reviews/#5944fc3a7def
EPAM has worked with Aer Lingus for five years, using its test automation, DevOps, RPA and AWS expertise to help the airline create superior customer experiences for the airline.
EPAM and Aer Lingus are partnering on next-generation technology solutions to enhance the Aer Lingus guest experience and further automate its services and operations.
