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The Traveler’s Digital Journey

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  • Travel & Hospitality

1 https://www.lonelyplanet.com/news/2016/10/14/travellers-holiday-inspiration-social-media/

2 https://think.storage.googleapis.com/docs/micro-moments-reshaping-travel-customer-journey-b.pdf

3 https://www.economist.com/news/business/21604598-market-booking-travel-online-rapidly-consolidating-sun-sea-and-surfing

4 https://www.emarketer.com/Article/By-2016-Most-Digital-Travel-Bookers-Will-Use-Mobile-Devices/1013248

5 https://www.nytimes.com/2017/06/12/business/apps-soothe-the-packing-averse-traveler.html

6 http://customercommunications.com/digital-experiences-drive-customer-expectations/

7 http://www.cmo.com/adobe-digital-insights/articles/2017/4/25/ar-vr-wearables-travel-industry-trends-adi.html#gs.P2TQzmg

8 http://www.cmo.com/adobe-digital-insights/articles/2017/4/25/ar-vr-wearables-travel-industry-trends-adi.html#gs.P2TQzmg

9 https://www.aviva.co.uk/media-centre/story/17781/sun-sea-and-selfies-has-social-media-killed-the-ho

10 http://www.trustyou.com/press/study-reveals-travelers-prefer-summarized-review-content-full-text-reviews

11 https://www.forbes.com/sites/steveolenski/2016/06/27/the-danger-of-incentivizing-customer-reviews/#5944fc3a7def

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