A Gradual Revolution: Evaluating Digital Transformation in the Insurance Industry

Michael Nicholls

Managing Principal, Financial Services Consulting, EPAM UK

Jan 30, 2019

White Paper

Insurance
Financial Services

Arguably, the insurance industry in Europe and across the globe has always been a follower rather than a leader in the adoption of technology, with the rolling out of innovative practices, such as digital channels and process automation, being belated – and even resisted – by many insurers. As a result, digital transformation in insurance has been a very gradual, ongoing revolution.

Despite insurance’s ‘laggard’ status, however, there has been significant activity in the way of digital transformation throughout the industry since the mid-2000s. This white paper from EPAM’s Banking, Financial Services and Insurance (BFSI) Practice chronicles this activity from the following angles:

Examples of Present-Day Digital Transformation
The Impact of Digital Transformation
Digital Transformation and the Fragmented Value Chain
The Political Response to Digital Transformation

Download the complete white paper to explore the latest developments in the insurance industry’s gradual revolution toward digital transformation.

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