A Gradual Revolution: Evaluating Digital Transformation in the Insurance Industry

Michael Nicholls

Managing Principal, Financial Services Consulting, EPAM UK

Jan 30, 2019

White Paper

Insurance
Financial Services

Arguably, the insurance industry in Europe and across the globe has always been a follower rather than a leader in the adoption of technology, with the rolling out of innovative practices, such as digital channels and process automation, being belated – and even resisted – by many insurers. As a result, digital transformation in insurance has been a very gradual, ongoing revolution.

Despite insurance’s ‘laggard’ status, however, there has been significant activity in the way of digital transformation throughout the industry since the mid-2000s. This white paper from EPAM’s Banking, Financial Services and Insurance (BFSI) Practice chronicles this activity from the following angles:

Examples of Present-Day Digital Transformation
The Impact of Digital Transformation
Digital Transformation and the Fragmented Value Chain
The Political Response to Digital Transformation

Download the complete white paper to explore the latest developments in the insurance industry’s gradual revolution toward digital transformation.

Get White Paper

Successfully submitted! Please check your email for the link to the document you requested.

Oops, something went wrong. Please try again.

If your download doesn't start automatically, please click

Download

Validation failed! Please use the same browser and device that you used to fill out this form. You can also re-submit the form to receive a new download link.

Thank you for helping us keep your information up-to-date. Please check your email for the link to verify your new email address.

Thank you for helping us keep your information up-to-date.

First Name

Last Name

Company

Country

Message

I consent to EPAM Systems, Inc. ("EPAM") processing my personal information as set out in the Privacy Policy and Cookie Policy and that, given the global nature of EPAM's business, such processing may take place outside of my home jurisdiction.

I'd like to subscribe to EPAM's news by phone, SMS and through electronic channels (including email and push notifications).

Cancel

Insurance Convergence: A Look at the Landscape of Converging Markets & Diversifying Risk

Becoming a Digital Native

Hello. How Can We Help You?

BECOME A CUSTOMER

+1-267-759-9000

sales@epam.com
JOIN OUR TEAM

+1-267-759-9000

jobs@epam.com
SEND A MEDIA INQUIRY

+1-267-978-7688

press@epam.com
BECOME AN INVESTOR

+1-267-759-9000 x 59419

investors@epam.com
ASK US ANYTHING

+1-267-759-9000

ask@epam.com

Our Offices

Americas

Europe

Asia

CIS

Canada

Ottawa

343 Preston Street,
ON K1S 1N4, Ottawa
Canada

Map
Toronto

5 Park Home Avenue,
Suite 400,
ON M2N 6L4, North York,
Toronto
Canada

Map
P: +1-416-591-4004

F: +1-416-595-1551

Mexico

Guadalajara

Av. Americas 1254, 20th and 21st Floor
Country Club
Guadalajara, Jalisco 44610
Mexico

Map
P: +52-33-4624-0098

United States

Newtown, PA

41 University Drive,
Suite 202,
Newtown, PA 18940
USA

Map
P: +1-267-759-9000

F: +1-267-759-8989
Bellevue, WA

110 110th Ave. NE,
Suite 310
Bellevue, WA 98004
USA

Map
Boston, MA

21 Drydock Avenue,
Suite 410 W,
Boston, MA 02210
USA

Map
Conshohocken, PA

101 East 8th Ave,
Suite 201,
Conshohocken, PA 19428
USA

Map
P: +1-484-382-1300
Los Angeles, CA

11601 Wilshire Blvd,
Suite 350,
Los Angeles, CA 90025
USA

Map
New York, NY

24 West 25th Street,
5^th Floor,
New York, NY 10010
USA

Map
P: +1-267-759-9000

F: +1-267-759-8989
Philadelphia, PA

30 South 15^th Street,
9^th Floor,
Philadelphia, PA 19102
USA

Map
San Francisco, CA

222 Kearny Street,
Suite 308,
San Francisco, CA 94108
USA

Map
San Jose, CA

2055 Gateway Place,
Suite 510,
San Jose, CA 95110
USA

Map
Washington D.C.

7901 Jones Branch Drive,
Suite 400,
McLean, VA 22102
USA

Map

Bulgaria

Sofia

69 Bulgaria Blvd.,
Infinity Tower,
1404 Sofia
Bulgaria

Map
P: +359-700-20-273

Czech Republic

Learn more

Prague

City Tower building,
Hvezdova 2b,
Prague 4
Czech Republic

Map
P: +420 22 888 28 23

Germany

Frankfurt am Main

Franklinstrasse 56,
60486 Frankfurt am Main,
Germany

Map
P: +49-69-31019090

Hungary

Learn more

Budapest

Corvin Offices I.
Futó street 47-53,
Budapest, H-1082
Hungary

Map
P: +36-1-327-7400
Debrecen

Bethlen Street 3-9,
Debrecen, 4026
Hungary

Map
P: +36-52-999-485 / 45050
Szeged

Felső Tisza-Part 25,
Szeged, 6723
Hungary

Map
P: +36-62-808-013

F: +36-62-550-655

Ireland

Dublin

Alexandra House,
The Sweepstakes,
Ballsbridge, Dublin 4,
D04 C7H2
Ireland

Map
P: +353-(0)-1-631-9280

Netherlands

Delft

Delftechpark 37j
2628 XJ Delft
Netherlands

Map
P: +31 20 241 6134
Schiphol

Evert van de Beekstraat 1, Unit 104,
1118CL, Schiphol
Netherlands

Map
P: +31 20 241 6134

Poland

Learn more

Gdańsk

Al. Grunwaldzka 472E
80-309 Gdańsk
Poland

Map
Katowice

Chorzowska Str. 148
40-101 Katowice
Poland

Map
P: +48-12-222-02-02
Krakow

Opolska Str. 114
31-323 Kraków
Poland

Map
P: +48-12-222-02-02
Warsaw

ul. Grzybowska 62
Browary Warszawskie, building J, 9th floor
00-844 Warszawa
Poland

Map
Wroclaw

Ul. Piotra Skargi 1,
Budynek A,
50-082 Wrocław
Poland

Map

Spain

Malaga

Av. Imperio Argentina, 19-21,
2º Planta,
29004 Málaga,
España

Map
P: +34-951-463-003

Sweden

Göteborg

Lilla Nygatan 2,
411-09 Göteborg
Sweden

Map
P: +46-85-250-06-98
Stockholm

Kungsgatan 50,
111 35, Stockholm
Sweden

Map
P: +46-85-250-06-98

Switzerland

Glattpark

Boulevard Lilienthal 2,
8152 Glattpark (Opfikon)
Switzerland

Map
P: +41-43-500-21-49

Ukraine

Dnipro

17A Volodymyra Monomaha Street,
49000 Dnipro
Ukraine

Map
P: +380-56-790-5651
Kharkiv

33G 23 Serpnya Street,
61072 Kharkiv
Ukraine

Map
P: +380-57-728-06-22
Kyiv: Registered office

28 Fizkultury Street,
03150 Kyiv
Ukraine

Map
P: +380-44-390-5457

F: +380-44-390-0861
Kyiv: Visitors office

14B Kudryashova Street,
03035 Kyiv
Ukraine

Map
P: +380-44-390-5457
Lviv

45 O.Stepanivny Street,
79018 Lviv
Ukraine

Map
P: +380-32-242-4642

F: +380-44-390-5458
Vinnytsia

51 Ovodova Street,
21000 Vinnytsia
Ukraine

Map
P: +380-432-551-294 +380-432-551-275

F: +380-432-551-293

United Kingdom

London

114 Middlesex Street,
London, E1 7HY
United Kingdom

Map
P: +44-203-514-0027
Manchester

Dalton Place,
John Dalton St,
Manchester M2 6DS
United Kingdom

Map

Australia

Sydney

Level 19, 68 Pitt Street,
Sydney, NSW, 2000,
Australia

Map
P: +61-28-310-82-72

China

Guangzhou

Unit B01, 23/F,
Yuexiuxinduhui Building,
No. 236, 6th Zhongshan Road,
Yuexiu District, Guangzhou,
China 510180

Map
广州

中国广州市越秀区
中山六路236号
越秀新都会大厦中座 23楼 B01室
邮编510180

地图
Shanghai

Room B509, 5^th Floor,
48 Weihai Road,
Huangpu District, Shanghai,
China 200000

Map
P: +86-21-53080606
上海

上海市黄浦区
威海路48号
5楼B509室
邮编200000

地图
P: +86-21-53080606
Shenzhen

3/F, Block 5, Vision Shenzhen Business Park,
9th Gaoxin South Road,
Shenzhen Hi-tech Industrial Park,
Nanshan District, Shenzhen,
Guangdong, China 518057

Map
P: +86-755-36899008
深圳

中国广东省深圳市
南山区高新南九道
威新软件园5号楼3楼
邮编518057

地图
P: +86-755-36899008
Suzhou

Building 12, Creative Industrial Park,
328 Xinghu Street,
Suzhou Industrial Park,
Suzhou, China 215123

Map
苏州

中国江苏省苏州市
苏州工业园区星湖街328号
创意产业园内12号楼
邮编215123

地图

Hong Kong

Hong Kong

26F&17F, The Wellington Tower,
198 Wellington Street,
Central, HK

Map
P: +852-5808-6018

India

Bangalore

Smartworks,
Global Technology Park,
Block C, Outer Ring Rd,
Adarsh Palm Retreat, Bellandur,
Bengaluru, Karnataka 560103
India

Map
Hyderabad

10, 11 & 12th Floors,
Salarpuria Sattva Knowledge City,
Plot No. 2, Phase - 1,
Survey No. 83/1,
Raidurgam Village,
Serilingampally Mandal,
Hyderabad, Telangana - 500081
India

Map
P: +91-40-47979900
Pune

100,101, Unit No 704,
7th Floor,
Sai Radhe,
Kennedy Road,
Pune - 411001,
Maharashtra
India

Map
P: +91-20-4913-6025

Japan

Tokyo

Floor 1-10-11
Shibadaimon Centre Building 10th
Shibadaimon Minato-ku
Tokyo 105-0012
Japan

Map
P: +81-03-6880-9198

F: +81-03-6880-9201

Singapore

Singapore

5 Shenton Way
UIC Building, #10-01,
Singapore (068808)

Map
P: +65-6911-6888

United Arab Emirates

Dubai

EPAM Systems FZ-LLC Dubai Branch
2307 Arenco Tower, Dubai Media City
PO Box 501929 Dubai
United Arab Emirates

Map
P: +971-4-568-3569

Armenia

Yerevan

15 Khorenatsi Street,
Elite Plaza Business Center,
0010 Yerevan
Armenia

Map
P: +374-10-60-00-65

Belarus

Learn more

Brest

6A Masherov Avenue,
224030 Brest
Belarus

Map
P: +375-162-52-5268

F: +375-162-50-9888
Gomel

80 Rechitsky Avenue,
246012 Gomel
Belarus

Map
P: +375-17-389-0100, ext. 54079

F: +375-232-70-50-31
Grodno

87B Gorkogo Street,
230005 Grodno
Belarus

Map
P: +375-17-389-0100, ext. 69011
Minsk

1/1 Academician Kuprevich Street,
Suite 110,
220141 Minsk
Belarus

Map
P: +375-17-389-0100

F: +375-17-268-6699
Mogilev

19 Cosmonaut Street,
Suite 510,
212009 Mogilev
Belarus

Map
P: +375-17-389-0100, ext. 1001
Vitebsk

11-a Stroitelei Avenue,
Suite 311,
210032 Vitebsk
Belarus

Map
P: +375-17-389-0100, ext. 54433

Kazakhstan

Almaty

135/10a Zhibek Zholy Avenue,
Office 2081,
050000 Almaty
Kazakhstan

Map
P: +7-7212-93-01-01
Karaganda

58/3 Ermekova Street,
100009 Karaganda
Kazakhstan

Map
P: +7-7212-93-01-01 +7-7212-93-01-00
Nur-Sultan

6 Saryarka Avenue,
Office 440,
010000 Nur-Sultan
Kazakhstan

Map
P: +7-7172-797-450

Russia

Learn more

Moscow

9^th Radialnaya Street,
Building 2,
115404 Moscow
Russia

Map
P: +7-495-730-6362

F: +7-495-730-6361
Izhevsk

150 V. Sivkova Street,
426000 Izhevsk
Russia

Map
P: +7-3412-27-13-37
Nizhny Novgorod

30 Poltavskaya Street
603089 Nizhny Novgorod
Russia

Map
Ryazan

16 Gogolya Street,
390035 Ryazan
Russia

Map
P: +7-4912-55-99-10
Saint Petersburg

22/2 Zastavskaya Street,
MegaPark,
196084 Saint Petersburg
Russia

Map
P: +7-812-611-1094

F: +7-812-611-1094
Samara

21 Michurina Street,
443110 Samara
Russia

Map
P: +7-846-200-0970
Saratov

37 Tankistov Street,
410019 Saratov
Russia

Map
P: +7-8452-692-981
Sergiev Posad

7 Akademika Silina Street,
141313 Sergiev Posad
Russia

Map
P: +7-496-547-11-39

F: +7-496-547-11-39
Togliatti

31E Yubileynaya Street,
445037 Togliatti
Russia

Map
P: +7-495-730-6362, ext. 47650
Tver

8 Kolodkina Street,
170002 Tver
Russia

Map
P: +7-4822-630-070 +7-4822-630-071 +7-4822-630-072

F: +7-4822-630-073
Volgograd

22 Raboche-Krestyanskaya Street,
400074 Volgograd
Russia

Map

Frequent Searches

A Gradual Revolution: Evaluating Digital Transformation in the Insurance Industry

Michael Nicholls

Get White Paper

Balazs Fejes Weighs in on Digital Transformation in Banking

Wealth Talk: Focus on Digital Transformation

Insurance Convergence: Converging Markets & Diversifying Risk

Sibos London 2019

Digital Consulting & Agile Engineering for Insurance

Insurance Convergence: A Look at the Landscape of Converging Markets & Diversifying Risk

Becoming a Digital Native

Hello. How Can We Help You?

BECOME A CUSTOMER

JOIN OUR TEAM

SEND A MEDIA INQUIRY

BECOME AN INVESTOR

ASK US ANYTHING

Our Offices