Skip navigation

Future Worlds: Travel Distribution and the Customer Experience in 2025

Download PDF
White Paper
  • Travel & Hospitality

Welcome to the Digital Activation Decade, where several macro-trends are now ingrained in daily life and could significantly alter the travel landscape by 2025. As travelers utilize travel technology more in the consideration, transaction and planning process of the travel experience, new paradigms in the 8-Step Travel Journey emerge every day.

By 2025, all interactions with travelers will be almost exclusively digital in nature. However, the future state of the travel and hospitality industry remains uncertain. This white paper reveals:

  • How the 8-Step Travel Journey could be transformed over the next ten years by emerging technologies
  • Four scenarios that could alter the travel landscape by 2025
  • Strategies to create optimal outcomes in any scenario

 

In this paper, the first in a series on the future of travel technology, learn more about digital strategies to successfully navigate these potential developments. Download the Future Worlds: Travel Distribution and the Customer Experience in 2025 white paper now.

Download PDF
In the News
Partnership Helps Digital Strategy Take Off
Partnership Helps Digital Strategy Take Off
In the News
Southwest Airlines & EPAM Continuum improve experience
Southwest Airlines & EPAM Continuum improve experience
Infographic
Gifting a Seamless Digital Journey to Holiday Travelers
Customer Story
Southwest Airlines: Digital Wayfinding Design & Prototype
View our events calendar
Press Release
EPAM & Aer Lingus Transform Digital Travel Experiences
Item 1 of 6

Hello. How Can We Help You?

Our Offices

  • Canada

    • Ottawa

      343 Preston Street,
      ON K1S 1N4, Ottawa
      Canada

      Map
    • Toronto

      5 Park Home Avenue,
      Suite 400,
      ON M2N 6L4, North York,
      Toronto
      Canada

      Map
      P: +1-416-591-4004
      F: +1-416-595-1551

  • Mexico

    • Guadalajara

      Periférico Sur #8110,
      Col. El Mante
      45609 Tlaquepaque, Jalisco
      Mexico

      Map
      P: +52-33-462-400-98

  • United States

    • Newtown, PA

      41 University Drive,
      Suite 202,
      Newtown, PA 18940
      USA

      Map
      P: +1-267-759-9000
      F: +1-267-759-8989
    • Bellevue, WA

      110 110th Ave. NE,
      Suite 310
      Bellevue, WA 98004
      USA

      Map
    • Boston, MA

      21 Drydock Avenue,
      Suite 410 W,
      Boston, MA 02210
      USA

      Map
    • Conshohocken, PA

      101 East 8th Ave,
      Suite 201,
      Conshohocken, PA 19428
      USA

      Map
      P: +1-484-382-1300
    • Los Angeles, CA

      11601 Wilshire Blvd,
      Suite 350,
      Los Angeles, CA 90025
      USA

      Map
    • New York, NY

      24 West 25th Street,
      5th Floor,
      New York, NY 10010
      USA

      Map
      P: +1-267-759-9000
      F: +1-267-759-8989
    • Philadelphia, PA

      30 South 15th Street,
      9th Floor,
      Philadelphia, PA 19102
      USA

      Map
    • San Francisco, CA

      222 Kearny Street,
      Suite 308,
      San Francisco, CA 94108
      USA

      Map
    • San Jose, CA

      2055 Gateway Place,
      Suite 510,
      San Jose, CA 95110
      USA

      Map
    • Washington D.C.

      7901 Jones Branch Drive,
      Suite 400,
      McLean, VA 22102
      USA

      Map

  • Australia

  • China

    • Guangzhou

      Unit B01, 23/F,
      Yuexiuxinduhui Building,
      No. 236, 6th Zhongshan Road,
      Yuexiu District, Guangzhou,
      China 510180

      Map
      • 广州

      中国广州市越秀区
      中山六路236号
      越秀新都会大厦中座 23楼 B01室
      邮编510180

      地图
    • Shanghai

      Room B509, 5th Floor,
      48 Weihai Road,
      Huangpu District, Shanghai,
      China 200000

      Map
      P: +86-21-53080606
      • 上海

      上海市黄浦区
      威海路48号
      5楼B509室
      邮编200000

      地图
      P: +86-21-53080606
    • Shenzhen

      3/F, Block 5, Vision Shenzhen Business Park,
      9th Gaoxin South Road, 
      Shenzhen Hi-tech Industrial Park,
      Nanshan District, Shenzhen,
      Guangdong, China 518057

      Map
      P: +86-755-36899008
      • 深圳

      中国广东省深圳市
      南山区高新南九道
      威新软件园5号楼3楼
      邮编518057

      地图
      P: +86-755-36899008
    • Suzhou

      Building 12, Creative Industrial Park,
      328 Xinghu Street,
      Suzhou Industrial Park,
      Suzhou, China 215123

      Map
      • 苏州

      中国江苏省苏州市
      苏州工业园区星湖街328号
      创意产业园内12号楼
      邮编215123

      地图

  • Hong Kong

    • Hong Kong

      26F&17F, The Wellington Tower,
      198 Wellington Street,
      Central, HK

      Map
      P: +852-5808-6018

  • India

    • Bangalore

      Smartworks,  
      Global Technology Park,
      Block C, Outer Ring Rd,
      Adarsh Palm Retreat, Bellandur,
      Bengaluru, Karnataka 560103
      India

      Map
    • Hyderabad

      10, 11 & 12th Floors,
      Salarpuria Sattva Knowledge City,
      Plot No. 2, Phase - 1,
      Survey No. 83/1,
      Raidurgam Village,
      Serilingampally Mandal,
      Hyderabad, Telangana - 500081
      India

      Map
      P: +91-40-47979900
    • Pune

      SmartWork Business Center Pvt Ltd,
      Suite 8, Level 1,
      West Wing, Nyati Unitree,
      Samrat Ashok Road,
      Yerwada, Pune - 411006,
      Maharashtra
      India

      Map
      P: +91-20-4913-6025

  • Japan

    • Tokyo

      Floor 1-10-11
      Shibadaimon Centre Building 10th
      Shibadaimon Minato-ku
      Tokyo 105-0012
      Japan

      Map
      P: +81-03-6880-9198
      F: +81-03-6880-9201

  • Singapore

    • Singapore

      5 Shenton Way
      UIC Building, #10-01,
      Singapore (068808)

      Map
      P: +65-6911-6888

  • United Arab Emirates

    • Dubai

      EPAM Systems FZ-LLC Dubai Branch
      2307 Arenco Tower, Dubai Media City
      PO Box 501929 Dubai
      United Arab Emirates

      Map
      P: +971-4-568-3569