- Pling offers third-party providers and their customers an easy, fast, convenient and secure way to manage bank accounts and transactions via voice
- The solution responds with relevant information based on user commands, such as “connect bank,” “get account balance,” “get transaction history” and many more
EPAM Pling: Voice-Activated Digital Banking Solution
Accelerator
FAST FACTS
- Customer expectations for convenience and personalization continue to grow rapidly as digital technologies and PSD2 reshape the financial services industry
- In particular, the trend toward interacting with businesses through voice technology, which interfaces with companies through voice commands, is completely changing the customer experience
- EPAM Pling is a voice-activated, API-driven solution for third-party providers that enables customers to do their banking conversationally without accessing dedicated banking apps
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BENEFIT & VALUE
- Pling’s features can be augmented to provide even more value for users by facilitating peer-to-peer payments, connecting to additional channels and querying monthly transactions with a particular merchant, for example
What Users Can Ask Pling
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In the NewsWhat Are Peer-to-Peer Payments?
In this Bankrate article, EPAM’s Alex Jimenez provides insight around peer-to-peer (P2P) payments—how they work and whether they are safe.
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BlogWhy Open Source is Critical to the Future of Financial Services
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In the NewsEPAM Joins Stripe Global Partner Program
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Event
American Banker 2022 Digital Banking Conference
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In the NewsHow Conversational AI is Revolutionizing Banking as We Know it
Conversational AI is revolutionizing banking and refers to the underlying set of intelligent technologies that enable software systems to interact with humans using natural language processing (NLP).
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