- Pling offers third-party providers and their customers an easy, fast, convenient and secure way to manage bank accounts and transactions via voice
- The solution responds with relevant information based on user commands, such as “connect bank,” “get account balance,” “get transaction history” and many more
EPAM Pling: Voice-Activated Digital Banking Solution
Accelerator
FAST FACTS
- Customer expectations for convenience and personalization continue to grow rapidly as digital technologies and PSD2 reshape the financial services industry
- In particular, the trend toward interacting with businesses through voice technology, which interfaces with companies through voice commands, is completely changing the customer experience
- EPAM Pling is a voice-activated, API-driven solution for third-party providers that enables customers to do their banking conversationally without accessing dedicated banking apps
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BENEFIT & VALUE
- Pling’s features can be augmented to provide even more value for users by facilitating peer-to-peer payments, connecting to additional channels and querying monthly transactions with a particular merchant, for example
What Users Can Ask Pling
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InterviewIn Pursuit of Instant Payments: The Latest from London
Companies and banks that choose to adopt instant payments find that they can not only offer customers faster, more reliable service, but simultaneously reduce the costs of doing business.
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BrochureEnabling Instant Payments with Innovative Technology Solutions
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White PaperResponding to the Voice of the Customer: Text Analytics in Retail
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Event
Sibos London 2019
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BlogPropelling Instant Payments Forward: Where We’re at Today
For decades, many banks, fintechs and governments have been trying to figure out how to make instant payments a reality for consumers and merchants alike. Today, there are proven systems that make real-time payments possible, but they vary widely from country to country. Here’s a rundown.
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