A holistic approach to ensuring ongoing engagement, seamless self-service and performance support for your clients, partners and employees.
User Enablement & Client Education Solutions
Brochure
Product adoption, user productivity and engagement are often pivotal to the companies that provide complex B2B products and services. Vendors implement various portals and systems with lots of content to ensure performance support for their clients, partners and employees. However, these solutions are often implemented by different teams, with different goals, and lack a holistic understanding of the user journey.
EPAM understands this journey is a learning process and offers an educational approach to user enablement and product adoption. This approach unifies content strategy and enables a dynamic delivery of relevant information, in the optimal format, to the right user, at the right time. Benefits also include:
- A seamless omni-channel experience
- Increased service quality and reduced support costs
- Improved consistency of content and messaging
- Saved time, costs and resources for content development and versioning
- Reduced onboarding costs and time to gain productivity
- Improved performance and users’ “unconscious competence.”
Download our brochure to learn how you can help your employees achieve higher performance, enable your partners for growth and success, and educate your clients for increased loyalty and engagement.
-
BlogThe Future of Pharma: mRNA Technology and the Next Big Launch
The potential of mRNA technology is limitless, shifting from being used primarily in the development of COVID-19 vaccines to earning a leading role in the life sciences industry of today.
-
BlogUser Enablement as an Ongoing Engagement for Loyalty and Success
-
In the NewsEdTech’s next unicorn could be a Netflix-inspired subscription model
-
Blog
Creating a Next-Gen Language Product to Meet Learners’ Demands
-
In the NewsHow Important is Technology in Education?
EPAM’s Dmitry Krasovskiy explains to UpJourney magazine about the importance of technology and how it has improved the outreach, quality and efficiency to support lifelong education.
Hello. How Can We Help You?
Get in touch with us. We'd love to hear from you.
