Skip navigation

Redesigning a Leading Innovation Management Platform to Unlock the Power of Collaboration

Download PDF
Customer Story
  • Software & Hi-Tech

The incredible power and scale of today’s technology offers enterprises endless opportunities for innovation and subsequent differentiation, giving businesses a fresh shot at generating competitive advantage. In large enterprises, however, innovation often suffers when teams are siloed and corporate culture is unfavorable to employees who challenge the norm.

With this in mind, the client, a leading innovation management platform provider, partnered with EPAM to reimagine, redesign and optimize its platform, which it provides as a service to its customers. EPAM worked to redesign and re-engineer the platform, creating a new, optimized version that gives users the functionality and performance they need to collaborate and innovate in their industries.

Download PDF

Key Challenges

  • Enabling new platform functionality through responsive design
  • Migrating the non-scalable, legacy Python/AWS-based platform to a new platform with an optimized technology stack, improved stability, and enhanced scalability and configurability
  • Integrating the platform with multiple client solutions
  • Configuring the platform to offer feature configurability on a per-client basis with a customizable UI
  • Delivering a customized version of the platform to support each platform client’s individual needs
  • Offering 24/7 support for both the platform and its users

Solution Highlights

Over the course of the engagement, EPAM utilized its consulting and development expertise to address each challenge according to the client’s business needs. After EPAM worked to redesign the platform and migrate all of the data to the new solution, the client offered EPAM the role of a support partner. Today, the EPAM project team maintains the following responsibilities for the client:

  • Onboarding 1-2 new clients every quarter, each requiring different specifications, change requests, unique UI designs, and custom SSO integration and infrastructure
  • Moving toward various multi-tenant and multilingual solutions
  • Orchestrating ongoing product improvement with new features and releases every 2-3 months
  • Augmenting the existing 24x7 follow-the-sun support model
  • Building multi-level user models that enable existing clients to share the platform with their own customers while fulfilling all privacy and security requirements

The Results

EPAM’s long-term partnership has enabled the client to establish itself as a proven leader in facilitating collaboration. Today, the client enjoys the following ongoing benefits from the engagement:

  • Consistent business growth: EPAM’s support has helped the client onboard multiple new customers, including leaders in oil & gas, higher education, and financial services.
  • Software development support: The client maintains full access to EPAM’s development, testing, and service desk capabilities, along with our ability to provide solution architecture expertise when new opportunities arise for product expansion.
  • Future guidance: EPAM is the client’s trusted technology partner to support the future of the platform.

As a whole, the partnership is a great example of what can happen through open collaboration, and both parties are looking forward to continued success in the future.

Technologies Used

  • AWS-hosted, UNIX-based servers using a range of Amazon services
  • Tomcat 8-based application and Nginx-based web servers
  • Java 8-based application
  • MySQL database
  • Additional technologies:
    • Spring, Spring MVC
    • Responsive design, HTML5, CSS3, Sass, jQuery
    • Ansible deployment automation
    • Git code repository
In the News
Workhuman Partners with EPAM to Create Software Development Delivery Model
Workhuman Partners with EPAM to Create Software Development Delivery Model
Blog
Intelligent Digital: Preparing for Retail 4.0
Intelligent Digital: Preparing for Retail 4.0
Brochure
Intelligent Digital Blueprint for Retail
In the News
EPAM Named Technology Company of the Year
View our events calendar
Press Release
EPAM Named Strong Performer in Mobile App Services
Item 1 of 6

Hello. How Can We Help You?

Our Offices

  • Canada

    • Ottawa

      343 Preston Street,
      ON K1S 1N4, Ottawa
      Canada

      Map
    • Toronto

      5 Park Home Avenue,
      Suite 400,
      ON M2N 6L4, North York,
      Toronto
      Canada

      Map
      P: +1-416-591-4004
      F: +1-416-595-1551

  • Mexico

    • Guadalajara

      Periférico Sur #8110,
      Col. El Mante
      45609 Tlaquepaque, Jalisco
      Mexico

      Map
      P: +52-33-462-400-98

  • United States

    • Newtown, PA

      41 University Drive,
      Suite 202,
      Newtown, PA 18940
      USA

      Map
      P: +1-267-759-9000
      F: +1-267-759-8989
    • Bellevue, WA

      110 110th Ave. NE,
      Suite 310
      Bellevue, WA 98004
      USA

      Map
    • Boston, MA

      21 Drydock Avenue,
      Suite 410 W,
      Boston, MA 02210
      USA

      Map
    • Conshohocken, PA

      101 East 8th Ave,
      Suite 201,
      Conshohocken, PA 19428
      USA

      Map
      P: +1-484-382-1300
    • Los Angeles, CA

      11601 Wilshire Blvd,
      Suite 350,
      Los Angeles, CA 90025
      USA

      Map
    • New York, NY

      24 West 25th Street,
      5th Floor,
      New York, NY 10010
      USA

      Map
      P: +1-267-759-9000
      F: +1-267-759-8989
    • Philadelphia, PA

      30 South 15th Street,
      9th Floor,
      Philadelphia, PA 19102
      USA

      Map
    • San Francisco, CA

      222 Kearny Street,
      Suite 308,
      San Francisco, CA 94108
      USA

      Map
    • San Jose, CA

      2055 Gateway Place,
      Suite 510,
      San Jose, CA 95110
      USA

      Map
    • Washington D.C.

      7901 Jones Branch Drive,
      Suite 400,
      McLean, VA 22102
      USA

      Map

  • Australia

  • China

    • Guangzhou

      Unit B01, 23/F,
      Yuexiuxinduhui Building,
      No. 236, 6th Zhongshan Road,
      Yuexiu District, Guangzhou,
      China 510180

      Map
      • 广州

      中国广州市越秀区
      中山六路236号
      越秀新都会大厦中座 23楼 B01室
      邮编510180

      地图
    • Shanghai

      Room B509, 5th Floor,
      48 Weihai Road,
      Huangpu District, Shanghai,
      China 200000

      Map
      P: +86-21-53080606
      • 上海

      上海市黄浦区
      威海路48号
      5楼B509室
      邮编200000

      地图
      P: +86-21-53080606
    • Shenzhen

      3/F, Block 5, Vision Shenzhen Business Park,
      9th Gaoxin South Road, 
      Shenzhen Hi-tech Industrial Park,
      Nanshan District, Shenzhen,
      Guangdong, China 518057

      Map
      P: +86-755-36899008
      • 深圳

      中国广东省深圳市
      南山区高新南九道
      威新软件园5号楼3楼
      邮编518057

      地图
      P: +86-755-36899008
    • Suzhou

      Building 12, Creative Industrial Park,
      328 Xinghu Street,
      Suzhou Industrial Park,
      Suzhou, China 215123

      Map
      • 苏州

      中国江苏省苏州市
      苏州工业园区星湖街328号
      创意产业园内12号楼
      邮编215123

      地图

  • Hong Kong

    • Hong Kong

      26F&17F, The Wellington Tower,
      198 Wellington Street,
      Central, HK

      Map
      P: +852-5808-6018

  • India

    • Bangalore

      Smartworks,  
      Global Technology Park,
      Block C, Outer Ring Rd,
      Adarsh Palm Retreat, Bellandur,
      Bengaluru, Karnataka 560103
      India

      Map
    • Hyderabad

      10, 11 & 12th Floors,
      Salarpuria Sattva Knowledge City,
      Plot No. 2, Phase - 1,
      Survey No. 83/1,
      Raidurgam Village,
      Serilingampally Mandal,
      Hyderabad, Telangana - 500081
      India

      Map
      P: +91-40-47979900
    • Pune

      SmartWork Business Center Pvt Ltd,
      Suite 8, Level 1,
      West Wing, Nyati Unitree,
      Samrat Ashok Road,
      Yerwada, Pune - 411006,
      Maharashtra
      India

      Map
      P: +91-20-4913-6025

  • Japan

    • Tokyo

      Floor 1-10-11
      Shibadaimon Centre Building 10th
      Shibadaimon Minato-ku
      Tokyo 105-0012
      Japan

      Map
      P: +81-03-6880-9198
      F: +81-03-6880-9201

  • Singapore

    • Singapore

      5 Shenton Way
      UIC Building, #10-01,
      Singapore (068808)

      Map
      P: +65-6911-6888

  • United Arab Emirates

    • Dubai

      EPAM Systems FZ-LLC Dubai Branch
      2307 Arenco Tower, Dubai Media City
      PO Box 501929 Dubai
      United Arab Emirates

      Map
      P: +971-4-568-3569