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Solving Complex Omnichannel Commerce Challenges in Grocery with SAP Hybris

Customer Story
  • Retail & Distribution

According to a recent survey, over 50% of consumers are willing to order groceries online and 70% of millennials use their phone while shopping in-store. Combined, these two statistics depict a reality where the vast majority of shoppers are relying on digital channels, and, as a result, retailers are facing increased pressure to meet customer expectations by offering an omnichannel shopping experience.

Ahold Delhaize, an international food retail group with thousands of stores, wanted to tap into these trends and transform its customers’ grocery shopping experience by offering an Omni-Commerce solution with the power to simplify how customers shop for, purchase and get their groceries. By partnering with EPAM and leveraging SAP Hybris, Ahold Delhaize was able to deliver a fully-featured solution across multiple retailers in multiple geographies with a quick time-to-market.

The webinar, ‘Solving Complex Omnichannel Commerce Challenges in Grocery with SAP Hybris,’ discussed how EPAM helped Ahold Delhaize overcome complex and challenging business requirements by using SAP Hybris as an all-in-one B2B and B2C Omni-Commerce solution, and what lessons you can take from this experience and apply to your own business. Don’t hesitate to contact us with any questions.

Presenters

MYLES BUNBURY
Global SAP Hybris Competency Center Head
EPAM

LIUDMYLA KRYSHTOP
Project Manager, Digital Engagement Practice
EPAM

GEERT CHIELENS
Application Manager, Digital & eCommerce CoE
Ahold Delhaize

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