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Banks Must Lose Their Baggage to Enable Customer Oriented Innovation
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In a series of interviews with Finextra, a leading independent newswire and information source for the worldwide financial technology community, EPAM’s Balazs Fejes, SVP, global head of financial services business unit, discusses critical changes and struggles that the digital revolution has brought to banking.
As customer requirements are increasing, they raise the bar of service expectation and increase demand for precisely tailored solutions. Why are banks lagging behind leading retailers and falling short of providing a truly seamless, omnichannel experience? In the episode, Mr. Fejes outlines how to lose the “baggage” of obsolete back-office systems and rise up to customer expectations.
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VideoHave Banks Arrived at the Party Too Late?
EPAM examines the future of customer engagement and digital revolution in banking.
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VideoNo More False Starts – It’s Time For mPOS to Get Unified
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VideoBig Brother Has Your Data, And That’s OK
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How Can Banks Better Use Their Data
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In the NewsHow Gen Z is Transforming the Way We Bank
Gen Z accounts for 32% of the population, making them a crucial demographic in the fintech industry. Craving authenticity and transparency, Gen Z challenges the fintech industry to transform the way we bank.
