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Consumers Unmasked: Key Findings
Video
The consumer environment is changing more rapidly now than at any point in time, but how the last 18 months will impact the future is unknown. It has therefore never been more important to stay in tune with changing consumer habits.
In this video presented at the Forrester CX EMEA 2021, Alex van Gestel, VP of Consumer Products, shares insights from EPAM Continuum’s latest primary research. We have monitored changes in consumers attitudes, sentiment and behavior, and identified where businesses are currently investing to adapt to these shifting demands.
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- From Digital Transformation to Customer Experience Report Coming Soon
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VideoConsumers Unmasked: The Growing Importance of Ethics
EPAM Continuum experts share their perspectives on how ethics is climbing the leaderboard when it comes to consumer behavior and what brands should do to keep up.
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VideoHow is Loyalty Changing?
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BlogHow Subscription Services Can Satisfy Customer Cravings
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Blog
How Loyalty Ecosystems Can Help Brands Better Serve Customers
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BlogHow Wealth Management Firms Can Maximize Their Digital Investments
Household data, when layered with collaborative feedback and social interactive models, will drive next-generation product, investment and advice-based recommendations in wealth management.
