Advancing technology and user experience for IPC Systems
Designing a Next-Gen Financial Trading Device
EXECUTIVE SUMMARY
CLIENT
IPC Systems
SERVICES
Platform & Product Development
CX Strategy & Design
Made Real Lab
INDUSTRY
Financial Services
IPC Systems asked EPAM Continuum to help reimagine its flagship product, a device for traders, financial firms and top-tier banks. In just 18 months, we delivered a modernized device that can run more advanced software, while providing the seamless user experience traders demand.
IPC Systems is a FinTech leader, focused on providing connectivity, security and flexible trading solutions, and innovating from a hardware-enabled ecosystem to a software-enabled future. This device is part of that bridge — empowering better connectivity and state-of-the-art communication and collaboration. And it’s future-ready, with the flexibility and adaptability to leverage the next digital changes.
We delivered the first functional prototype in five months, and the first devices were manufactured just 18 months after we started design work. From idea to real product, we supported IPC through the entire design and manufacturing process, including first production runs and inspection.
Results
5 month
To create first functional prototype
18 month
To deliver first manufactured devices
45%
Increase in LCD touchscreen size with a marginal
Honoring Tradition With an Eye to the Future
Traders have exacting demands for the devices, known as turrets, that they rely upon to do their job. The device is their connection to the world they must navigate, most often at warp speed, to execute trades with precision.
IPC Systems, a provider of secure, compliant communications and multi-cloud connectivity solutions for global financial markets, has been making these devices for more than 50 years — from a time when they looked more like phones than computers. During that span, the company has experienced vast expansion globally, growing to serve a community of over 200,000 users in 60+ countries.
As the finance industry races toward an ever more digital future, IPC seized the perfect opportunity to create a transformative device. The trick was to marry some of the traditional features traders require (most still connect a traditional phone handset) with the speed and modern look that make for an unparalleled user experience.
