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Improving Safety in Life Sciences with Agentic AI

Partnering with The FDA Group to Build the Audit Intelligence Compliance Assistant, Enabling Comprehensive Reviews in Hours Rather Than Weeks

EXECUTIVE SUMMARY

CLIENT

The FDA Group

SERVICES

Strategy
Engineering
Data & Analytics
Artificial Intelligence

INDUSTRY

Life Sciences & Healthcare

In the highly regulated world of life sciences, pharmaceuticals and medical devices can only help people if their safety record is proven. The U.S. Food and Drug Administration (FDA) monitors ongoing safety primarily through audits, which are as critical as they are time-consuming.

The consequences for failing a quality audit are existential, ranging from public disclosure and substantial fines to product recalls or even facility shutdowns.

In partnership with The FDA Group, EPAM built the Audit Intelligence Compliance Assistant (AICA), powering comprehensive, unbiased reviews of safety documentation for pharmaceuticals and medical devices.

AICA enables comprehensive coverage of 100% of standard operating procedures (SOPs), not the typical 10–20% sampled in a human audit. The immediate benefit is improved safety and quality as life sciences professionals can quickly and easily see where the greatest risks are and focus their attention where most needed.

Results

100%

of uploaded documentation reviewed

Same Day

full QMS analysis completed

Instant

reports generated after analysis

  • HEAR FROM OUR CUSTOMER

“AICA is a solution to a dilemma that life sciences companies have faced for far too long. Instead of choosing between sampling methods that review only a small portion of SOPs or weeks of intensive work that isn’t practical for many companies, they can gain thorough, unbiased review of all their documentation using AI trained by human auditors. Ultimately, AICA will lead to drugs and medical devices that can be made more safely at lower cost.”

Nicholas Capman
President and CEO, The FDA Group

Preparing for High-Stakes Audits

Across the Pharma, biotech and medical device landscape, companies prepare for regular FDA safety audits, in addition to their own internal reviews. They employ the services of firms like The FDA Group (TFDA) to conduct “mock” audits. Such audits encompass a review of a company’s and external vendors’ standard operating procedures (SOPs) to verify that the devices or pharmaceuticals in question are manufactured in compliance with applicable government regulations.

An auditor only has time to “spot check” a subset of the SOPs for compliance. Even “spot checking” is expensive, time consuming and inherently subjective due to varying interpretations of the rules by different human auditors.

What if artificial intelligence (AI) could help companies — spanning the biotech, pharma, medical device and diagnostic sectors — prepare for audits by automating and standardizing the process, while saving time and money?

That’s the question The FDA Group (TFDA), a leading provider of regulatory compliance consulting to the life science industry, posed to EPAM.

Leveraging our DIAL platform, we partnered with TFDA to build a best-in-class product, the Audit Intelligence Compliance Assistant (AICA), which uses the power of agentic AI to cut audit time from days or weeks to hours.

01

STRATEGY & CONSULTING

An Agentic Approach to Audit

Built on EPAM’s DIAL platform, AICA analyzes uploaded QMS documentation against 10 parts of the FDA’s Title 21 Code of Federal Regulations. The review can be completed in hours rather than weeks, simultaneously maximizing the efficiency of human quality professionals while enhancing the accuracy, objectivity and thoroughness of audits. The regulations covered continue to expand, with comprehensive medical device regulations such as ISO 13485 in development.

02

DATA & ANALYTICS

From Upload to Audit-Ready Report in 6 Steps

01  Upload Your QMS

Upload policies, procedures, work instructions and forms

02  Select Regulations

Choose which CFR parts to audit against

03  AI Analysis

AICA compares documents against regulatory requirements

04  Human Review

Quality expert reviews AI-generated observations

05  Get Reports

Download audit-ready compliance reports

06  Take Action

Confidently prioritize the most critical areas of your QMS

Reports include gap analysis, prioritized observations, suggested corrective actions, precise regulatory references, a user-friendly executive dashboard and a full document log for traceability.

03

LEARNING & TRAINING

Before & After

AICA is a reimagination of auditing, using agentic AI to provide more comprehensive results faster.

Traditional Audits

Often 1+ week of dedicated auditor time

Usually only 10–20% document coverage

Annual or semi-annual frequency

Days to weeks to generate reports

Sampling methodology

AICA Audits

Just hours to process the entire QMS

100% document coverage

Instant report generation on demand

Comprehensive analysis in minutes

Consistent methodology everywhere

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