Skip navigation EPAM

Account/Client Manager - Banking & Finance Services (Application/Software Development)

  • London, UK
  • hot
Job #: 30406
Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of 30,100+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


Currently we are looking for an Account/Client Manager - Banking & Finance Services (Application/Software Development) for our London office to make the team even stronger. This is a permanent position to be based in London, with travel to client’s sites as required.

As an Account Manager at EPAM you will oversee management and EPAM clients’ relationships. You will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget.

Responsibilities

  • Coordinate the preparation of customer proposals and SoW’s
  • Participates in new business development
  • Deliver customer projects successfully
  • Arrange commercial cover on customer engagements in Banking and Finance
  • Manage customer expectations and relationship
  • Ensure that projects are delivered in line with EPAM process and methodologies
  • Address customer issues during an engagement
  • Identify and manage engagement risks
  • Participate in overall project management, time estimation, and resource scheduling
  • Assist in analysing client processes through needs analysis and recommending new business models, workflows, or innovative solutions
  • Contribute to and manage engagement and process improvements
  • Suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences

Requirements

  • Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred
  • Senior Account/ PM experience within Banking and Finance Services industry and experience managing and working with offshore application development teams
  • Demonstrable outsourcing account/ delivery management
  • Proven project management experience
  • Strong understanding of software development
  • Ability to establish solid working relationships with clients, plus the ability to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines

What We Offer

  • We offer a range of discretionary benefits from time to time, including:
    • Group personal pension plan
    • Group life assurance
    • Group income protection
    • Critical illness cover
    • Private medical insurance
    • Private dental care
    • Cycle scheme
    • Season ticket loan
    • Employee assistance program
    • Friday lunch
    • On-site massage
    • Social events
    • Baby basket
    • 1 day off for your wedding
    • Tech purchase scheme
    • Gym discount
    • Unlimited access to LinkedIn learning solutions
  • Some of these benefits may be available only after you have passed your probationary period

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

Background investigations are required for all new hires as a condition of employment, after the job offer is made. Employment will not begin until EPAM Systems receives and approves the results of the background check.

A day in the life

SALMAN TALAT
Account Manager
Toronto, Canada

IRYNA KOVALENKO
Delivery Manager
Kyiv, Ukraine

JAN MAZUREK 
Senior Business Analyst
Gdansk, Poland

DANIELLA KOROSSY
Project Manager
Budapest, Hungary

MIGUEL MURILLO
Software Engineer
Guadalajara, Mexico

Hello. How Can We Help You?


Our Offices