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Delivery Manager (L1B Program Supported)

  • Minsk, Belarus
  • hot
Job #: 44633
Currently we are looking for a Delivery Manager (L1B Program Supported) for our Minsk office to make the team even stronger.

As an EPAM Delivery Manager, you’ll be working closely with a team of support engineers, developers, architects to deliver integration and testing services for enterprise level customers in a complex environment – successfully and on time. The Delivery Manager will be responsible for managing all tasks and resources on projects – including client and third party vendor resources. The successful candidate is expected to have strong management, analysis and communication skills, to be stress-tolerant.

Responsibilities

  • Co-ordinate the preparation of customer proposals and statements of work
  • Participate in new business development
  • Deliver customer projects successfully
  • Manage customer expectations and relationship
  • Ensure that projects are delivered in line with EPAM process and methodologies
  • Address customer issues during an engagement in cooperation with the Account Manager
  • Make sure that the customer executes their responsibilities on the engagements
  • Identify and manage engagement risks and flag major issues early
  • Participate in overall project management, time estimation, and resource scheduling
  • Prepare engagement revenue and resource forecasts
  • Prepare engagement timesheets and billing information
  • Prepare the weekly/monthly engagement reports
  • Prepare estimations on time frames, quality and quantity of resources required to successfully implement projects; develop the project plan incorporating all project variables
  • Establish criteria concerning deliverability, performance, maintenance, design and costs
  • Assist in analyzing client processes through needs analysis and recommending new business models, workflows, or innovative solutions
  • Contribute to and manage engagement and process improvements
  • Suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
  • Perform occasional mentoring of peers, including making sure that the offshore and onsite project team undertakes their duties effectively
  • Travel to client sites as needed

Requirements

  • Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred
  • Senior account/engagement management experience as well as managing and working with offshore teams (preferably Eastern Europe)
  • 5-10 years’ experience working in consulting or outsourcing account/delivery management
  • Strong understanding of software development
  • 5+ years’ project management experience
  • Has the ability to establish solid working relationships with clients, plus the ability to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines
  • Strong experience working with distributed teams on the client side
  • Excellent communication, presentation, and planning skills are necessary
  • Expected to have exceptional organization, leadership and stakeholder management skills
  • Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, able to work in a fast-paced work environment

We offer

  • Innovative solutions delivery to the world’s digital changes
  • Experience exchange with colleagues all around the world
  • Opportunities for self-realization
  • Friendly team and enjoyable working environment
  • Engineering, corporate and social events
  • Social package: professional & soft skills trainings, medical & family care programs, sports
  • Free English classes
  • Flexible working schedule
Learn more about EPAM in Belarus

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

Background investigations are required for all new hires as a condition of employment, after the job offer is made. Employment will not begin until EPAM Systems receives and approves the results of the background check.

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