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Director, Account Management

  • Boston, MA, USA
  • hot
Job #: 44815
Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of 25,900+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


We are currently looking for a Director of Account Management to join our fast growing Boston area team. The ideal candidate will have a thorough understanding and background in IoT and act as a Subject Matter Expert for EPAM and our clients. The ideal candidate for this position will have a background in both Account Management and Product Management but we are willing to be flexible with one over the other for the right candidate. Please read below for more details on the position.

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What You’ll Do

  • Drive product and architecture requirements with multiple businesses to achieve their goals of digitizing their products
  • Create business strategies to successfully achieve client business goals
  • Act as the lead with clients, internal teams and BU Heads/Sales Leads
  • Align with other EPAM account managers and senior leadership to co-develop/support account plans and strategies for delivery, growth, and client satisfaction
  • Serve as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position EPAM for success
  • Understand the intersection between technology, customers, and business; serve as an expert consultant leading business Transformation/product strategies and roadmaps
  • Stay abreast of current and emerging trends, unique opportunities and challenges of space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
  • Work closely with project/program management to ensure successful delivery through an integrated delivery model
  • Be responsible for shaping solutions and properly scoping/pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
  • Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
  • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
  • Deliver on EPAM’s growth and performance objectives
  • Support sales/pre-sales activities by acting as the Digital Transformation lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals

What You Have

  • 10+ years of demonstrated track record of developing and growing client relationships
  • 5+ years of leading teams that are delivering end-to-end solutions as it pertains to Emerging Technologies (AI, IoT, Machine Learning, Blockchain, RPA, etc.)
  • Experienced with delivering complex solutions in Digital
  • Any familiarity with electrical supplier market is a plus but not needed
  • Fluent in client and cloud-based IoT solutions
  • Comfortable with driving architecture and product direction on multiple Digital platforms
  • Familiar with real-time and mission-critical applications
  • Proven experience with bringing new products to market in emerging industries
  • Strong problem solver and creative thinker with gravitas
  • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team
  • Experience managing and monitoring performance metrics across large scale accounts and account portfolios
  • Strong Digital knowledge or experience with particular emphasis on strategy, consulting, team management and product development
  • Strong interpersonal and communication skills

What We Offer

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

Background investigations are required for all new hires as a condition of employment, after the job offer is made. Employment will not begin until EPAM Systems receives and approves the results of the background check.

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