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Lead IT Infrastructure Support Engineer Kyiv, Ukraine

Lead IT Infrastructure Support Engineer Description

Job #: 57139
Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

Responsibilities

  • L2/L3 support of Microsoft Active directory and connected services (ADFS/ SSO, GPO, Certificates, DNS, DHCP, WDS, ADFS, WSUS, MBAM, LAPS, FTP, TSG)
  • L2/L3 support of Microsoft System Center Configuration Manager (OS images, applications, packages for automatic installation, baselines, updates, PXE, reporting)
  • L2/L3 support of Microsoft Endpoint Manager (Intune, Co-management, Autopilot)
  • L2/L3 support of Microsoft System Center Virtual Machine Manager
  • L2/L3 support of Azure AD and other Azure services
  • L2/L3 Support of Apple Mac devices using Jamf or Parallels for Mac management
  • Scripting with PowerShell
  • Writing IT-related work instructions
  • Resolving incidents and process changes by request from management and/or other departments
  • Following ITIL best practices

Requirements

  • 5+ years’ experience in Microsoft System Center products, primarily in Configuration Manager; other products proficiency would be a plus (Data Protection manager, Virtual Machine manager, etc.)
  • Strong experience in public clouds: AWS, Azure, Google Cloud Platform
  • Profound knowledge of scripting, expertise in PowerShell
  • Good understanding of modern IT infrastructure
  • Confident knowledge of IT systems and technologies, cloud infrastructure (hypervisors, storages, etc.)
  • Ability to work in a team environment
  • Intermediate or higher English level (B1+)

We offer

  • Competitive compensation depending on experience and skills
  • Individual career path
  • Unlimited access to LinkedIn learning solutions
  • Social package - medical insurance, sports
  • Compensation for sick lists and regular vacations
  • English classes with native speakers (certified English teachers)
  • Flexible work hours
Learn more about EPAM in Ukraine

A day in the life

SALMAN TALAT
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IRYNA KOVALENKO
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JAN MAZUREK 
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DANIELLA KOROSSY
Project Manager
Budapest, Hungary

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