Application Support Specialist Kyrgyzstan or Remote
Application Support Specialist Description
Job #: 74451
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking a driven and innovative Application Support Specialist to join our growing team and help generate solutions to address and meet various requirements and needs.
The application leverages micro-services architectural patterns and is deployed to AKS. External protection is provided by using Application Gateway and Azure SQL Server used as a storage tier.
#LI-DNI
#LI-DNP
We are seeking a driven and innovative Application Support Specialist to join our growing team and help generate solutions to address and meet various requirements and needs.
The application leverages micro-services architectural patterns and is deployed to AKS. External protection is provided by using Application Gateway and Azure SQL Server used as a storage tier.
#LI-DNI
#LI-DNP
What You’ll Do
- Application and System Monitoring, troubleshooting, issues, bugs fixes, etc
- Mobile Client Application troubleshooting (iOS, Android)
- Participate in calls/chat with customers, troubleshoot online being on call with the real users
- Comprehensive hands-on in the list of technologies above
- Ability to work with App Insights and Log Analytics
- Develop new and modify existing queries and alerts in Azure Monitor
- Write SQL queries
- Setup / Monitor alert notifications
- Document RCA
What You Have
- Application Insights
- Azure Application Gateway
- Azure Log Analytics
- Azure Monitor
- HTTP
- HTTPS
- ITIL
- Mobile OS
- Proxy Servers
- SQL
- ServiceNow
- Support.Infrastructure
- Support.Users
- Nginx
Nice to have
- Azure DevOps
- Confluence
- Jira
- Kubernetes
We offer
- Outstanding career development opportunities
- Knowledge-sharing with colleagues all around the world
- Unlimited access to learning courses (LinkedIn learning, EPAM training courses, English regular classes, Internal Library)
- Community of 52,650+ industry’s top professionals united for exchanging knowledge with experts from anywhere in the world
- Regular assessments and salary reviews
- Friendly team and enjoyable working environment
- Social package – medical & family care
- Flexible working schedule
- Corporate and social events
