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Mid-Level Network Engineer Guadalajara, Mexico

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Mid-Level Network Engineer Description

Job #: 86059

Responsibilities

  • Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services
  • Provide technical assistance and support as part of a global 24x5-support organization
  • Work closely with Engineers and Product Managers to improve the product and make our customers successful
  • Change requests and incident ticket handling for the remaining Infrastructure Teams - Incident Management, Problem Management and Change Management
  • Provide technical and developer support to customers using Cloud Platform products, solutions and APIs
  • Follow notification and escalation procedures
  • Follow standards for communications with business involving operational issues

Requirements

  • AT least 3 years’ experience fully as Networking Engineer or a combination of Networking and Sysadmin
  • Strong knowledge of Linux/UNIX and Windows Server
  • Strong knowledge of web and mail protocols (HTTP, TLS, SMTP, etc)
  • Experience with layer-2, layer-3, and/or layer-4 network protocols and technologies, TCP, UDP, HTTP/HTTPS, REST, SOAP, NFSv4.x, SMB
  • Experience with routing protocols like (OSPF, BGP, EIGRP, VRRP, IP, HSRP, MPLS, BGP for dual ISP, etc. protocols) and set up load balancing
  • Strong understanding of network security practices and tools (firewall policies, rules, best practices, VPN, IPSEC, GETVPN)
  • Experience with shell scripting
  • Familiarity with multi-tasking and multi-processing
  • Familiarity with container’s networking implementations
  • Experience withVMs(Google Compute Engine, VMware, Amazon EC2, etc.)
  • Capable to set up monitoring, conduct performance audit and performance optimization
  • Strong understanding of administration (user accounts, permission models, access control)
  • Experience troubleshooting with network troubleshooting tools (traceroute,iperf,tcproute), and at identifying latency and performance issues (traffic egress/ingress, routing, forwarding rules and connectivity, etc.)
  • Familiarity with common Linux troubleshooting tools (vmstat,iostat, lsof,strace)
  • Expected to be able to design, deploy, follow, explain and enhance defined ITIL/ITSM processes in his team as well as linked teams. Knowledge of Software development processes and methodologies
  • Provides tactical vision. Expected to be self-managing, take technical responsibility for a subsystem or a whole project, work without supervision and test his work thoroughly using test cases
  • Familiarity with SQL
  • Familiarity with cloud computing
  • Strong business ownership and customer focus

We offer

  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 30 days December bonus
  • Employee Stock Purchase Plan
  • 12 vacations days plus 3 floating days
  • Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
  • Monthly non-taxable amount for the electricity and internet bills

A day in the life

SALMAN TALAT
Account Manager
Toronto, Canada

IRYNA KOVALENKO
Delivery Manager
Kyiv, Ukraine

JAN MAZUREK 
Senior Business Analyst
Gdansk, Poland

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