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Client Account Director - Life Sciences London, UK

Client Account Director - Life Sciences Description

Job #: 86095
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider – leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting, and design capabilities; and unique 'Engineering DNA,' EPAM's globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve people's lives. In 2021, EPAM was added to the S&P 500 and included among the list of Forbes Global 2000 companies.  

Selected by Newsweek as a 2021 and 2022 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 50 countries across six continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked four times as the top IT services company on Fortune's 100 Fastest Growing Companies list. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest Growing Firm.

Learn more at and follow EPAM on Twitter and LinkedIn.


EPAM is looking for an Account Director to join our team in UK and oversee the management of key client relationships within the Life Sciences & Pharmaceutical industry. You will be accountable for the growth, profitability and client satisfaction for your portfolio and closely collaborate with the delivery organisation to ensure overall smooth project delivery, and management of expectations.

What You’ll Do

  • Within Life Sciences encompassing Pharma or MedTech, as an Account Director to create business strategies and successfully achieve client business goals
  • Responsible for growing revenue within Life Sciences clients. In alignment with EPAM Business unit and support in achieving revenue and profit targets
  • Build strategic relationships with client senior leadership
  • Drive revenue within the client/account portfolio and opening new doors with prospective clients
  • Develop strategic account plans aligned with client business goals leveraging EPAM offerings and capabilities
  • Stay abreast of current and emerging Life Science trends, unique opportunities and challenges of the markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
  • Shape solutions and properly scoping/pricing engagements, establishing optimal operating models leading the transition from the sales process to the delivery phase
  • Responsible for the Account team organization while developing effective relationships with EPAM Senior Leadership, BU heads, Solution SMEs, and Sales and Delivery Leaders
  • Establish and cultivate strong relationships with external partners to maximize growth within an account/client portfolio
  • Support sales/pre-sales activities by assessing opportunities, lead key RFP responses and proposals creation and presentation
  • Establish relationships with clients and prospective clients, and help closing new deals


  • At least 15 years of combined experience in the Pharma or MedTech sector
  • Minimum 3-5 years in account management or account Partner roles in UK
  • Successful track record in building client relationship, deal shaping and negotiation
  • Proven track record in managing a business volume of at least $10M per year
  • Industry knowledge in at least one of the key Life Sciences areas:
    • Pharma: Research and Drug development, Operations, Commercialization and Marketing
    • MedTech: R&D, Medical Device Software, Diagnostics, Devices
    • Digital Health: Wearables, telemedicine & treatment, healthcare apps
  • Fluency in English, written and spoken
  • BA or BS degree in:
    • computer science, engineering, business, marketing, or pharmaceutical chemistry
  • Strong public speaking and presentation skills
  • Strong decision making and problem-solving skills
  • Ability to travel on an as needed basis (up to 30%)

We offer

  • We offer a range of benefits including
  • A competitive group pension plan, life assurance and income protection
  • Private medical insurance, private dental care and critical illness cover
  • Cycle scheme Tech scheme and season ticket loan
  • Employee assistance program
  • Unlimited access to LinkedIn learning solutions
  • EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
  • Various perks such as Gym discount, Friday lunch, on-site massage and regular social events
  • Some of these benefits may be available only after you have passed your probationary period

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