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Senior/Lead Functional Engineer, Consultant MS Dynamics 365 CRM Kharkiv, Ukraine or Remote

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Senior/Lead Functional Engineer, Consultant MS Dynamics 365 CRM Description

We are looking for a Senior/Lead Functional Engineer, Consultant in MS Dynamics 365 Field Service, Power Apps products. In this role, you will be responsible for process analysis, business requirements gathering, impact analysis and solution implementations. Proven ability to work well with internal and external business partners and geographically distributed teams is a must. Requires strong communication skills and the ability to build good relationships with key business and IT stakeholders and demonstrate leadership by aligning with client business goals.

The remote option applies only to the Candidates who will be working from any location in Ukraine.



  • Share business values of new MS Dynamics 365 solutions to a customer and can prove design to achieve business goals
  • Coordinate the preparation of customer proposals and statements of work, driving discovery and workshops
  • Proactively gather feedback from the key business users, understand the business and system gaps. Make recommendations and lead implementations for enhancements
  • Effectively communicate to the appropriate audience and build consensus around the recommended solutions
  • Manage customer expectations and relationships, and address customer issues during an engagement in cooperation with the project team
  • Prepare estimations on time frames, quality and quantity of resources required to successfully implement projects; develop project plan incorporating all project variables
  • Establish criteria concerning deliverability, performance, maintenance, design and costs
  • Assure governance of processes in delivery management and production as per selected delivery model
  • Perform price benchmarks and cost estimation and modeling of various technologies for consideration
  • Measure and improve delivery productivity
  • Build delivery timelines for multiple streams, analyzing internal/external dependencies


  • MS Dynamics 365 Field Service, Power Apps products, Finance nice to have
  • Good knowledge of Microsoft project implementation methodologies
  • Strong experience working with distributed teams
  • Profound experience in onshore, nearshore and offshore outsourcing and delivery models
  • Strong interpersonal skills with the ability
  • Upper-intermediate or higher English level, both spoken and written (B2+)

We Offer

  • Competitive compensation depending on experience and skills
  • The individual career path
  • Social package - medical insurance, sports
  • Compensation for sick lists and regular vacations
  • English classes with certified English teachers
  • Unlimited access to LinkedIn learning solutions
  • Flexible work hours

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential. EPAM is committed to providing our global team of 60,000+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence



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