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Five Keys to Delivering a Personalized Viewing Experience

Aliaksandr Baradyntsau

European Head of Media & Entertainment, EPAM Netherlands

Jay Dantinne

Associate Director, Experience Consulting, EPAM Netherlands
White Paper
  • Media, Entertainment & Telecom

The subscription economy is booming, and media and entertainment giants are steering the change. Even as Disney and Apple prepare to enter the market with premium offerings alongside direct-to-consumer platforms from HBO Max, NBCUniversal, BritBox and Quibi, the global subscription-based video on-demand (SVOD) business still has room for further growth.

It’s no coincidence that pay TV service viewership continues to decline as more consumers prefer to curate their own content packages by stacking subscription services and watching video content on social media. Yet the very same forces that are driving the SVOD non-linear phenomenon risk undermining its success.

In this white paper, we explore the five-point key checklist for media and entertainment companies to gain share in the shifting subscription marketplace, which include:

  1. Give users the tools to ‘make it their own’
  2. Get tighter on data
  3. Create a two-way conversation with customers
  4. Build communities and inspire fan-bases
  5. Look for value-add opportunities

Download this white paper to learn more about the current state of the distribution landscape.

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