We design, develop and optimize human-centered experiences and scalable platforms in complex ecosystems that help leading airlines, travel agencies and global hotel brands become more adaptive and address market challenges.
Travel & Hospitality
2002
ESTABLISHED
RECOGNIZED AS A TOP 10 TRAVEL, HOSPITALITY & LOGISTICS SERVICE PROVIDER BY HFS RESEARCH IN 2018
HOTELS.COM MOBILE APP (DEVELOPED BY EPAM) RECEIVED THE 2018 MEDIAPOST APPY AWARD
WON THE 2018 SERVICE DESIGN AWARD FOR DIGITAL WAYFINDING DESIGN & PROTOTYPE FOR EPAM CONTINUUM’S WORK WITH SOUTHWEST AIRLINES
CUSTOMER SOLUTIONS
WHAT WE DO
Digital Strategy & Service Design
Customer Experience & Employee Experience Transformation
Space Design & Product Design
Omni-Commerce & Merchandising
White Space Opportunity Identification
Booking & Reservations System Builds
CRM & Loyalty/Rewards Development & Integration
Legacy Platform Migration & Development
Mobile Application Development
SolutionsHub
Explore our enterprise software products, open source solutions and accelerators featured on EPAM SolutionsHub.
WHO WE SERVE
Hotel Companies
Airlines
Online Travel Agencies
Travel Management Companies
Travel Software Companies
Transportation Companies
Cruise Lines
Restaurants
Museums
HEAR FROM OUR CUSTOMERS
“We’re seeing up to 55% of our traffic now coming from mobile devices, so developing and investing in our app experience to make it as rewarding as possible for customers is a key priority. We’re always looking to push the boundaries and constantly innovate, so for our work to be recognized by the Appy Awards, alongside our technology partner EPAM, is a fantastic achievement.”
Daniel Craig
VP of Mobile, Hotels.com
HEAR FROM OUR CUSTOMERS
“Over the last five years, we have enjoyed a successful relationship with EPAM as one of our key development partners. We are pleased to continue that relationship as we strive to continue delivering best-in-class personalized travel experiences for our customers.”
Dave O’Donovan
Director of Digital & Mobile, Aer Lingus
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BlogConsumers Unmasked 3: Need for Adaptability When Facing Unpredictability
Preview findings from the latest EPAM Continuum Consumers Unmasked survey, which provides lifestyle brands with a snapshot of consumer actions and attitudes during and post- the COVID-19 pandemic.
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Case StudyPriceline’s Transformation with Google Cloud and EPAM
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PodcastCare About Your Customer: The Best Strategy for Travel Brands in the New Normal
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Podcast
An Unmasked Conversation about Restaurants
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BlogHow Loyalty Ecosystems Can Help Brands Better Serve Customers
By working with competitors to create loyalty ecosystems, business can ultimately provide their customers with the services and products they need—improving retention in the process.
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In the NewsEPAM PolSource Helps FC Schalke 04 Score Big with Fans
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BlogHow Subscription Services Can Satisfy Customer Cravings
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