We design, develop and optimize human-centered experiences and scalable platforms in complex ecosystems that help leading airlines, travel agencies and global hotel brands become more adaptive and address market challenges.
Travel & Hospitality
2002
ESTABLISHED
RECOGNIZED AS A TOP 10 TRAVEL, HOSPITALITY & LOGISTICS SERVICE PROVIDER BY HFS RESEARCH IN 2018
HOTELS.COM MOBILE APP (DEVELOPED BY EPAM) RECEIVED THE 2018 MEDIAPOST APPY AWARD
WON THE 2018 SERVICE DESIGN AWARD FOR DIGITAL WAYFINDING DESIGN & PROTOTYPE FOR EPAM CONTINUUM’S WORK WITH SOUTHWEST AIRLINES

CUSTOMER SOLUTIONS
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Improved the in-airport customer experience for Southwest Airlines by designing a new, fully digital and location-aware wayfinding system that 96% of customer found helpful when navigating the airport
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Developed the Hotels.com mobile app that enables users to explore, compare and book hotel deals, resulting in over 70 million downloads and a 4.5+ star rating from consumers
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Enhanced Aer Lingus’ guest experience and automated its services and operations by partnering to develop next-gen technology solutions, including a booking engine and improved information architecture and UI design
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Collaborated with HERE Technologies to create and deliver innovative asset tracking solutions for the transportation, logistics, distribution and fleet management industries, which can be applied to indoor venues and outdoor environments
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Helped TUI Group automate its data processes, centralize and unify its content assets through the development of a metadata upload tool that helps customers access the content they need to plan their holiday
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Multinational Hotel ChainLEARN MORE
Delivered an automated, DevOps-enabled CI/CD pipeline for a leading, multinational hotel chain, allowing the company to deploy loyalty applications to their customers in 65% less time while improving security and reducing overall risk
WHAT WE DO
Digital Strategy & Service Design
Customer Experience & Employee Experience Transformation
Space Design & Product Design
Omni-Commerce & Merchandising
White Space Opportunity Identification
Booking & Reservations System Builds
CRM & Loyalty/Rewards Development & Integration
Legacy Platform Migration & Development
Mobile Application Development
SolutionsHub
Explore our enterprise software products, open source solutions and accelerators featured on EPAM SolutionsHub.
WHO WE SERVE
Hotel Companies
Airlines
Online Travel Agencies
Travel Management Companies
Travel Software Companies
Transportation Companies
Cruise Lines
Restaurants
Museums
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In the News
Bringing Optimism Back to the Restaurant Industry
The dining experience has endured a seismic shift during the pandemic. Buck Sleeper at EPAM Continuum shares major trends ahead for the restaurant industry with The Main Course podcast.
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In the News
Virtually Delicious: Setting the Table for Digital-First Dining
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In the News
Top 10 Emerging Technology Trends for the Aviation Industry
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In the News
North America 2021: Making the Smart Move in Digitization
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In the News
2021: A Year of Strategic Questions for Restaurants
Wondering what 2021 will look like for your restaurant? EPAM Continuum’s Buck Sleeper took the trends of 2021 and applied that thinking to formulate some answers, and a few more strategic questions, in this article.
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White Paper
How Pandemic-Management Software Can Shape Your Company’s Future
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Podcast
Joseph Coughlin: The Resonance Test 55
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