Travel & Hospitality

We design, develop and optimize human-centered experiences and scalable platforms in complex ecosystems that help leading airlines, travel agencies and global hotel brands become more adaptive and address market challenges.

Explore our latest work Explore our latest work

2002
ESTABLISHED

RECOGNIZED AS A TOP 10 TRAVEL, HOSPITALITY & LOGISTICS SERVICE PROVIDER BY HFS RESEARCH IN 2018

HOTELS.COM MOBILE APP (DEVELOPED BY EPAM) RECEIVED THE 2018 MEDIAPOST APPY AWARD

WON THE 2018 SERVICE DESIGN AWARD FOR DIGITAL WAYFINDING DESIGN & PROTOTYPE FOR EPAM CONTINUUM’S WORK WITH SOUTHWEST AIRLINES

CUSTOMER SOLUTIONS

Improved the in-airport customer experience for Southwest Airlines by designing a new, fully digital and location-aware wayfinding system that 96% of customer found helpful when navigating the airport

LEARN MORE
Developed the Hotels.com mobile app that enables users to explore, compare and book hotel deals, resulting in over 70 million downloads and a 4.5+ star rating from consumers

LEARN MORE
Enhanced Aer Lingus’ guest experience and automated its services and operations by partnering to develop next-gen technology solutions, including a booking engine and improved information architecture and UI design

LEARN MORE
Collaborated with HERE Technologies to create and deliver innovative asset tracking solutions for the transportation, logistics, distribution and fleet management industries, which can be applied to indoor venues and outdoor environments

LEARN MORE
Helped TUI Group automate its data processes, centralize and unify its content assets through the development of a metadata upload tool that helps customers access the content they need to plan their holiday

LEARN MORE
Multinational Hotel Chain

Delivered an automated, DevOps-enabled CI/CD pipeline for a leading, multinational hotel chain, allowing the company to deploy loyalty applications to their customers in 65% less time while improving security and reducing overall risk

LEARN MORE

WHAT WE DO

Digital Strategy & Service Design

Customer Experience & Employee Experience Transformation

Space Design & Product Design

Omni-Commerce & Merchandising

White Space Opportunity Identification

Booking & Reservations System Builds

CRM & Loyalty/Rewards Development & Integration

Legacy Platform Migration & Development

Mobile Application Development

SolutionsHub

Explore our enterprise software products, open source solutions and accelerators featured on EPAM SolutionsHub.

WHO WE SERVE

Hotel Companies

Airlines

Online Travel Agencies

Travel Management Companies

Travel Software Companies

Transportation Companies

Cruise Lines

Restaurants

Museums

HEAR FROM OUR CUSTOMERS

“We’re seeing up to 55% of our traffic now coming from mobile devices, so developing and investing in our app experience to make it as rewarding as possible for customers is a key priority. We’re always looking to push the boundaries and constantly innovate, so for our work to be recognized by the Appy Awards, alongside our technology partner EPAM, is a fantastic achievement.”
”

Daniel Craig
VP of Mobile, Hotels.com

HEAR FROM OUR CUSTOMERS

“Over the last five years, we have enjoyed a successful relationship with EPAM as one of our key development partners. We are pleased to continue that relationship as we strive to continue delivering best-in-class personalized travel experiences for our customers.”
”

Dave O’Donovan
Director of Digital & Mobile, Aer Lingus