CX is a fundamental principle of any successful business, but simply creating a good customer experience program is no guarantee of success. Inform, integrate and grow at this year’s CX EMEA, European Customer Experience Conference 2021, a must-attend virtual, live conference for customer experience and marketing leaders who are looking to become smarter about their customers.
This year, the event will zero in on the art and science of leveraging data, with an added focus on staying true to the values of your customers and your company. EPAM Continuum’s Alexander VanGestel will present the latest consumer insights from cross-industry studies and how businesses can adapt to changing consumer behaviors. We are also sponsoring this year’s virtual event.
Visit here for more information about what to expect.