The Resonance Test 63: Brad Scrivner on How Banks Can Be More Like Amazon
It’s time for banks to realize that they’re not just competing against each other anymore. Thanks to the likes of Amazon, Netflix and other tech behemoths, customers expect a whole new level of service and delivery that banks are just now learning how to provide.
In this episode of The Resonance Test, Brad Scrivner, Vast Bank CEO & President, discusses how his bank is grappling with this new competition as well as how banks can enter the cryptocurrency field, the future of conversational commerce and how family banking has evolved over the past few decades.
Listen now.
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