As humans, our needs and behaviors are changing rapidly, accelerated at the pace of technology. To survive in the new world of retail, organizations need to be as nimble as their digital rivals, while leveraging core competitive advantages that cannot be replicated.
These new omnichannel retailers take the shape of versatile decathletes, their business agility enabled by flexible capabilities, technologies and processes.
Download EPAM Continuum’s playbook for the omnichannel retailer. It includes:
- Guidance on the four key components to set and achieve an omnichannel vision
- Commentary on key retail challenges
- Advice on structuring your digital operating and capabilities model
- Tools to prioritize omnichannel investment