Skip navigation EPAM

Optimizing Customer Support Through EPAM’s Self-Service Solutions

    • Download PDF
    Brochure

    The ability to quickly find solutions, and answers to questions on the web, is more important than ever to today's consumers. More than 90% of consumers surveyed, in Microsoft’s Global State of Multichannel Customer Service Report, expect companies to have a self-service support portal or FAQ page where they can find the information they are looking for.

    Companies who rely on a helpdesk should consider leveraging tools like chatbots, tutorials and microlearning modules for self-service. Through EPAM’s self-service user support model, your company’s operations and customer service team can reduce costs and optimize support to free up resources for more complex tasks.

    Download PDF

    Hello. How Can We Help You?

    Get in touch with us. We'd love to hear from you.

    Contact Us Contact Us

    Our Offices

    Canada Canada
    Colombia Colombia
    Dominican Republic Dominican Republic
    Mexico Mexico
    United States United States
    Armenia Armenia
    Austria Austria
    Belarus Belarus
    Bulgaria Bulgaria
    Czech Republic Czech Republic
    France France
    Georgia Georgia
    Germany Germany
    Hungary Hungary
    Ireland Ireland
    Italy Italy
    Kazakhstan Kazakhstan
    Lithuania Lithuania
    Malta Malta
    Montenegro Montenegro
    Netherlands Netherlands
    Poland Poland
    Romania Romania
    Spain Spain
    Sweden Sweden
    Switzerland Switzerland
    Ukraine Ukraine
    United Kingdom United Kingdom
    Uzbekistan Uzbekistan
    Australia Australia
    China China
    Hong Kong SAR Hong Kong SAR
    India India
    Japan Japan
    Malaysia Malaysia
    Singapore Singapore
    United Arab Emirates United Arab Emirates
    Vietnam Vietnam