CX Transformation

We create engaging customer experiences that drive retention and brand loyalty. We’re ‘solutions agnostic,’ which means we can craft a seamless transformation for your business by integrating digital experiences, physical products and spaces. And we’re in a unique position to integrate because we fuse EPAM’s engineering power with our globally renowned consultancy.

Employee Experience

Your people are at the heart of it all – their experience is as important as your customers’ experience. We make sure our work takes into account your company’s core values and embodies them in meaningful ways for everyone.

Experience Design

Your customer needs more than a ‘good’ experience that just edges your competitors; they need to find that they’re engaged across your brand channels. We rely on deep qualitative and quantitative insights about who your customers are. Then, our designers, content strategists and analysts craft and execute immersive customer journeys that transform the digital experience and leave a lasting impression.

Physical Space Design

What do your customers need from your physical space? That’s the first question we consider before we work to bring a space to life. We then merge immersive digital technologies to customize an experience your customers and employees will never forget.

Product & Service Design

Your idea could be the best one out there, but we must work together to make sure it’s desirable and viable if it’s to succeed in the real world. We’ll help you craft products and services that reflect your customers’ changing needs and desires – by identifying the proper strategy for your business. Then, we’ll help make it real.