EPAM Supports Lallemand to Achieve Scalable Digital Transformation

EPAM Supports Lallemand to Achieve Scalable Digital Transformation

EPAM is proud to announce its key role in delivering a groundbreaking B2B commerce platform for Lallemand, in collaboration with commercetools. Lallemand, a global leader in industrial biotechnology, sought to transform its customer experience for its North American Baking business. Faced with inefficiencies in manual sales and ordering methods, Lallemand required a solution that could handle diverse brands, products, regions and currencies – all while driving growth.

Leveraging composable commerce and scalable MACH architecture, EPAM worked closely with Lallemand and commercetools to develop a flexible B2B portal that simplifies ordering processes and provides advanced digital for its sales teams and buyers. From strategy to implementation, EPAM provided the expertise required to transform Lallemand’s digital commerce experience.

"Lallemand is a family business, and we see our customers as an extension of our family. To continue delivering exceptional service — something we've proudly upheld for over 100 years — we needed a commerce solution capable of managing complex business scenarios while scaling alongside our global growth," said Caroline Fortin, Director of Customer Experience at Lallemand. "We chose commercetools because it became clear to us that no other provider could better enable the flexibility to serve a wide range of use cases, touchpoints, business units and regions."

"Lallemand's journey from an initial business idea to a fully realized, future-ready digital commerce platform is a powerful testament to what strategic collaboration can achieve," said Julie Synave, Account Manager for Lallemand at EPAM.

"From early strategy definition and implementation planning to development, launch, and ongoing growth, EPAM has been proud to support Lallemand throughout this transformation. By leveraging commercetools' flexible and scalable technology, Lallemand now has a robust, future-proof platform that supports their business today and prepares them for tomorrow. This collaboration has been a great success for everyone involved — Lallemand, EPAM, and commercetools — and stands as a strong example of what's possible with the right partnership and technology."

Read the full story here.

Read commercetool’s press release here.

Read more about EPAM’s partnership with commercetools: https://www.epam.com/services/partners/commercetools