Claims Organizations are Exploring Emerging Technologies and Solutions to Solve Their Transformation Challenges
Carriers are implementing multiple solutions to drive transformation of the claims organization. This includes shifting away from only replacing legacy platforms and moving toward a multi-faceted approach, pursuing concurrent solution development and implementation.
Increased focus has been observed across the industry in seven key technology and solution areas:
LOSS PREVENTION & ADVISORY
Leveraging components of the emerging industry trends; insurers will see a shift from policy providers to proactive risk advisors, providing risk mitigation and loss avoidance services that enable the next-gen insurer.
Often these solutions are pursued as siloed efforts, however when pursued holistically they enable broad claims transformation and support proactive, continuous risk advisory and loss prevention.
This post is the second in a series. To review the emerging challenges in claims transformation, be sure to read the previous blog.