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Beyond Retail Transactions: Elevating Success through Deep Customer Connections

Beyond Retail Transactions: Elevating Success through Deep Customer Connections

Watch our fireside chat, facilitated by the MACH Alliance at Shoptalk, Beyond Retail Transactions: Elevating Success through Deep Customer Connections.

Our team of retail and tech experts share actionable insights and success stories that go beyond mere purchase transactions, emphasizing the pivotal role that profound customer connections play in achieving lasting success for retailers.

Watch to learn expert perspectives on the necessity of consumer understanding while employing AI, utilizing MACH architecture for flexibility and innovation, and answers to important questions like:

  • How do you go about converting satisfied customers into delighted ones? Where do you start?
  • How can brands and retailers get better and timelier with their content, and how AI is going to influence this dynamic?
  • How are brands and retailers finding success in building strong brand loyalty?

Meet the Speakers

Irina Yurevich
Head of CPG and Retail, North America

in Connect

Linda Sasso
Senior Director, Digital Platform Strategy

in Connect

Preeti Shah
Senior Director, Digital Engagement in Consumer & Retail

in Connect

Brian Gilmore
Head of Growth for MACH and Composable, North America

in Connect

GET IN TOUCH

Hi! We’d love to hear from you.

Want to talk to us about your business needs?