Salesforce Marketing Cloud Personalization Accelerator
EPAM’s Salesforce Marketing Cloud Personalization Accelerator is natively built within Salesforce Marketing Cloud Engagement and helps fast-track email personalization. Without the need for additional licenses, it facilitates the creation of hyper-personalized 1:1 emails on a considerable scale. Equipped with a modular design and an extensive component library, the accelerator allows fully customized, dynamic emails to be created automatically. It also has a supporting Figma design framework for image and content creation, support for multilingual translation and configurable personalization logic that can act on any data point in a customer’s record. Our innovative tool makes it possible to provide content that resonates personally with every customer, driving business value through increased engagement and conversions.
Key Challenges
Engagements
We recently deployed Salesforce Marketing Cloud Personalization Accelerator for a large manufacturing direct-to-consumer brand in EMEA, distributing to 2.6 million customers in 35 countries, across 23 language variants, with a total of 550 pieces of personalized content. Due to these efforts, our customer has seen a dramatic increase in marketing operations efficiencies and customer engagement, including uplifts in email open and click-through rates.