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EPAM’s Sitecore Salesforce Health Cloud Accelerator

EPAM’s Sitecore Salesforce Health Cloud Accelerator


Many healthcare providers have implemented Salesforce Health Cloud to strengthen patient-provider relationships and create more personalized care experiences that drive better health outcomes. EPAM, a Salesforce Silver Partner and Platinum Sitecore Partner, has developed a solution to integrate Salesforce Health Cloud with Sitecore Experience Platform™, offering healthcare organizations a next-gen patient portal that reduces development costs and accelerates time-to-value.

How It Works

The Sitecore Salesforce Health Cloud Accelerator runs on Sitecore Experience Platform version 9.1 and above, requiring Salesforce, Salesforce Health Cloud and Salesforce Lightning Scheduler. By leveraging the benefits of Sitecore and Salesforce, the accelerator features many common use cases for patient portals and provides a reference architecture for similar projects, allowing you to reduce development and enhance the patient journey.

Benefit & Value

The Sitecore Salesforce Health Cloud Accelerator’s functionality allows patients to:

  • Search provider profiles using advanced filtering (by zip code, specialty, condition, treatment, etc.)
  • Compare providers
  • View provider schedules
  • Schedule appointments and receive email confirmation
  • Take health assessments or surveys 
  • Pre-fill online forms with patient data stored in Salesforce
  • Create dashboards showing direct messages from service providers, upcoming appointments, previous assessments and more
  • Track and receive personalized healthcare recommendations based on appointment outcomes, which are stored Salesforce Health Cloud
  • Leverage the benefits of SSO using Salesforce

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