Banking Exchange – by Denis Kovalchuk
Implementing fast yet efficient employee training software can drastically improve productivity, onboarding and adoption
Banks Looking to Quickly Train Employees
Differentiating oneself amongst competitors in the financial and banking space can be won through superior customer service, particularly in employee technical competency. Getting employees to an optimal level of software proficiency can take time but doing it faster and better than everyone else will have massive advantages.
Corporate investment banks looking to quickly train employees on new software and improve onboarding and adoption speed — while not sacrificing the client experience — can do so by building a specialized, digital training program. Off-the-shelf solutions often don’t fit banking software requirements. To that end, a bank would be wise to have a software manufacturer handle the creation of a custom training solution. Typically, a capable partner should have experience in the e-learning market, understanding of the technology landscape, strong learning design and content expertise, and examples of successfully developed and launched employee training programs.